Full job descriptionAre you ready to shape how a local authority tells its story? Cheltenham Borough Council has an exciting Digital Content Assistant opportunity!


Location: Cheltenham, Gloucestershire, GL50 9SA
Salary: £29,064 - £31,537 (pay award pending wef 1 April 2026)
Job Type: Permanent, Full Time
Hours: 37 hours per week – Hybrid


About Us:


Cheltenham Borough Council is an award-winning local authority committed to making Cheltenham a better place to live and work. We enable communities and businesses to thrive whilst protecting what is valued about our town. We are an ambitious, forward-thinking employer that treats everyone fairly, values all staff, and provides a stimulating working environment where people can reach their full potential and achieve a healthy work-life balance.


Digital Content Assistant - The Role:


You will support the communications team in creating and delivering high quality, accessible content for our online platforms and campaigns. Working closely with communications officers and the communications team leader, you will produce engaging digital media assets including photography and videography, support social media activity, assist with website content, and help maintain Cheltenham Borough Council’s brand identity across all communications. You will regularly attend events and meet with colleagues and partners to capture content and support internal and external communications activities.


Digital Content Assistant - Key Responsibilities:


- Create engaging, accessible and visually appealing content for online platforms, including videography, photography, marketing and digital media assets
- Support communications officers with social media, press office, project communications and newsletter activity
- Produce campaign reports demonstrating success, including social media metrics and media coverage
- Support web officers with content creation and editing for council websites
- Assist with internal communications including intranet content and event support
- Build and maintain positive relationships with press, partner organisations, council members and stakeholders


Digital Content Assistant - You:


- GCSEs including Maths and English, or equivalent, plus a relevant degree, apprenticeship or professional qualification such as CIPR, CIM or IIC
- Proven content creation skills in videography and photography with knowledge of editing suites
- Excellent planning and organisational skills with the ability to work under pressure and manage competing deadlines
- Creative flair and ability to translate council messaging into high impact campaigns
- Social media management experience


Benefits:


- An excellent pension scheme. You will be eligible to join the Local Government Pension Scheme (LGPS)
- A generous holiday entitlement of 26 days (pro rata) rising to 31 days (pro rata) after five years (excluding Bank Holidays)
- A flexible and agile working environment. We aim to provide opportunities to work from home or elsewhere and offer flexibility in working hours
- A comprehensive programme of learning and development
- Two days (pro rata) paid time off for volunteering
- Enhanced maternity and paternity schemes
- Access to free counselling services
- Upon successful completion of your probation period, you will then have access to our Healthcare Cashback Plan
- A cycle to work scheme
- Low-cost town centre parking
- A commitment to employee wellbeing


To submit your CV for this exciting Digital Content Assistant opportunity, click Apply today!