Full job descriptionClient Services Administrator
Salary: £27,000-£32,000
Location: Farnborough (Hybrid working available)


Job Summary:
We are recruiting for a highly organised and detail-oriented Client Administrator to join a professional and fast-paced team. The successful candidate will play a key role in supporting client services, ensuring accurate administration, and maintaining high standards of customer care and operational efficiency.
This is a hybrid position offering a mix of office-based work in Farnborough and remote working.


Key Responsibilities:
Provide high-quality administrative support to client-facing teams
Maintain and update client records accurately and in line with data protection requirements
Handle incoming client queries via email and telephone in a professional manner
Prepare and process documentation, reports, and correspondence
Support onboarding and ongoing management of client accounts
Liaise with internal departments to ensure smooth service delivery
Monitor deadlines and ensure tasks are completed in a timely manner
Assist with general office administration duties as required


Requirements:
Previous experience in an administrative or client support role
Strong communication and interpersonal skills
Excellent attention to detail and accuracy
Good organisational and time management abilities
Confident using Microsoft Office (Word, Excel, Outlook)
Ability to work independently and as part of a team
Professional and customer-focused approach


Desirable:
Experience in a client services or financial/professional services environment
Familiarity with CRM systems or database management
Experience working in a hybrid or remote-friendly environment


Benefits:
Competitive salary (based on experience)
Hybrid working arrangement
Opportunities for training and development
Supportive and collaborative team environment
Holiday entitlement and company benefits package