Receptionist
other jobs Hallmark Care Homes LTD
Added before 10 Days
- England,South East,Surrey
- Part Time, Permanent
- £15.20 per hour
Job Description:
Full job description Join Our Big Hearted Team as a Warm and Welcoming Receptionist at Hallmark Luxury Care Homes!
About Us
As part of our growth plan, we are pleased to announce we have completed the operational business transition of a new home to Hallmark Luxury Care Homes, and the home will now be known as Hallmark Esher Residences. This marks the first of 15 homes we plan to acquire or develop by 2030, and we are thrilled to have taken the first big step towards achieving this goal. Hallmark Esher Residences is a beautiful 37-bed Grade II listed home alongside a new, state-of-the-art 20-bed property, and further extends our residential, nursing, and dementia care presence across Surrey. We are excited to welcome both the residents and team members into Hallmark Luxury Care Home.
At Hallmark Luxury Care Homes, we are dedicated to cherishing every moment and providing exceptional care that supports residents to live each day to the fullest. We believe in celebrating the privilege of ageing and embracing it with open arms. Since our inception in 1997, we have been committed to delivering outstanding care across all our homes in England and Wales.
As a family-run provider, we understand the importance of nurturing relationships, and that’s why our care revolves around family values. Each of our homes is equipped with innovative facilities and supported by a dedicated care team, ensuring a comfortable stay alongside the highest quality care available.
About You
We are looking for individuals who are:
*Compassionate and empathetic, with a genuine interest in caring for others.
*Excellent communicators, able to engage with residents, families, and colleagues.
*Team players who contribute positively to the work environment.
*Willing to undertake training and development opportunities to enhance skills.
*Outstanding: Our team is highly rated by residents, relatives, and our communities, and we need someone who can uphold this reputation.
*Ethical: You do things the right way, living by our Charter and values.
*Experienced: You have a background in reception and experience working in a team, ensuring a smooth and welcoming front-of-house service.
About The Role
Are you a friendly, professional, and organised individual looking to make a positive impact in a care home setting? We invite you to join the Hallmark Care Homes family as a Receptionist. In this role, you’ll be the first point of contact for our residents, families, and visitors, ensuring a welcoming and professional atmosphere at all times.
The shift pattern for this role is 7am to 7pm with alternative weekend working.
Who You Are:
*Outstanding: Our team is highly rated by residents, relatives, and our communities, and we need someone who can uphold this reputation.
*Diligent: You do things the right way, pay attention to the small details and check all our records are up to date and compliant.
*Experienced: You have a background in reception and experience working in a team, ensuring a smooth and welcoming front-of-house service.
Key Responsibilities
*Welcoming Presence: Ensure the reception area presents a friendly and professional image of the home, greeting all visitors with warmth and efficiency.
*Administrative Support: Assist the Business Administrator with various administrative tasks and support the Customer Relationship Manager with sales enquiries and home tours.
*Mail Management: Ensure residents receive their post promptly and prepare all outgoing mail daily.
*Training Coordination: Help coordinate training within the home, ensuring team members are aware of available courses and opportunities for development.
Rewarding You With Benefits That Truly Matter
At Hallmark, we believe our people are at the heart of everything we do. That’s why we’re committed to offering benefits that genuinely make a difference to your life. We listen to our team, understand what matters most, and support you every step of the way—physically, mentally, and financially.
What You Can Expect
Financial Wellbeing & Security, Career Growth & Development, Recognition & Appreciation
* Competitive pay – we are proud to be a Real Living Wage Employer (or above)
* Annual salary reviews
* Joining bonus available in some homes
* Enhanced pay for working bank holidays (in care homes)
* Refer a Friend Scheme – earn up to £1000 for each successful referral
* Enrolment onto our Westfield Cash back plan
* Excellent induction and continuous professional training & career Development Pathways
* Free Nurse PIN subscription renewal & Free RCNi Nurse subscription (if required)
Extra Perks You’ll Love
* Free uniform
* Free Blue Light Card
Reap the Rewards
Your dedication and hard work will be celebrated with a competitive salary, outstanding training and development opportunities, and a supportive work environment. But that’s not all! Here’s what else you can expect:
Valued as our Greatest Asset: Be part o
About Us
As part of our growth plan, we are pleased to announce we have completed the operational business transition of a new home to Hallmark Luxury Care Homes, and the home will now be known as Hallmark Esher Residences. This marks the first of 15 homes we plan to acquire or develop by 2030, and we are thrilled to have taken the first big step towards achieving this goal. Hallmark Esher Residences is a beautiful 37-bed Grade II listed home alongside a new, state-of-the-art 20-bed property, and further extends our residential, nursing, and dementia care presence across Surrey. We are excited to welcome both the residents and team members into Hallmark Luxury Care Home.
At Hallmark Luxury Care Homes, we are dedicated to cherishing every moment and providing exceptional care that supports residents to live each day to the fullest. We believe in celebrating the privilege of ageing and embracing it with open arms. Since our inception in 1997, we have been committed to delivering outstanding care across all our homes in England and Wales.
As a family-run provider, we understand the importance of nurturing relationships, and that’s why our care revolves around family values. Each of our homes is equipped with innovative facilities and supported by a dedicated care team, ensuring a comfortable stay alongside the highest quality care available.
About You
We are looking for individuals who are:
*Compassionate and empathetic, with a genuine interest in caring for others.
*Excellent communicators, able to engage with residents, families, and colleagues.
*Team players who contribute positively to the work environment.
*Willing to undertake training and development opportunities to enhance skills.
*Outstanding: Our team is highly rated by residents, relatives, and our communities, and we need someone who can uphold this reputation.
*Ethical: You do things the right way, living by our Charter and values.
*Experienced: You have a background in reception and experience working in a team, ensuring a smooth and welcoming front-of-house service.
About The Role
Are you a friendly, professional, and organised individual looking to make a positive impact in a care home setting? We invite you to join the Hallmark Care Homes family as a Receptionist. In this role, you’ll be the first point of contact for our residents, families, and visitors, ensuring a welcoming and professional atmosphere at all times.
The shift pattern for this role is 7am to 7pm with alternative weekend working.
Who You Are:
*Outstanding: Our team is highly rated by residents, relatives, and our communities, and we need someone who can uphold this reputation.
*Diligent: You do things the right way, pay attention to the small details and check all our records are up to date and compliant.
*Experienced: You have a background in reception and experience working in a team, ensuring a smooth and welcoming front-of-house service.
Key Responsibilities
*Welcoming Presence: Ensure the reception area presents a friendly and professional image of the home, greeting all visitors with warmth and efficiency.
*Administrative Support: Assist the Business Administrator with various administrative tasks and support the Customer Relationship Manager with sales enquiries and home tours.
*Mail Management: Ensure residents receive their post promptly and prepare all outgoing mail daily.
*Training Coordination: Help coordinate training within the home, ensuring team members are aware of available courses and opportunities for development.
Rewarding You With Benefits That Truly Matter
At Hallmark, we believe our people are at the heart of everything we do. That’s why we’re committed to offering benefits that genuinely make a difference to your life. We listen to our team, understand what matters most, and support you every step of the way—physically, mentally, and financially.
What You Can Expect
Financial Wellbeing & Security, Career Growth & Development, Recognition & Appreciation
* Competitive pay – we are proud to be a Real Living Wage Employer (or above)
* Annual salary reviews
* Joining bonus available in some homes
* Enhanced pay for working bank holidays (in care homes)
* Refer a Friend Scheme – earn up to £1000 for each successful referral
* Enrolment onto our Westfield Cash back plan
* Excellent induction and continuous professional training & career Development Pathways
* Free Nurse PIN subscription renewal & Free RCNi Nurse subscription (if required)
Extra Perks You’ll Love
* Free uniform
* Free Blue Light Card
Reap the Rewards
Your dedication and hard work will be celebrated with a competitive salary, outstanding training and development opportunities, and a supportive work environment. But that’s not all! Here’s what else you can expect:
Valued as our Greatest Asset: Be part o
Job number 3911017
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Company Details:
Hallmark Care Homes LTD
Company size: 1,000–2,499 employees
Industry: Social Care
Do you want to enjoy your job; have fun at work and feel proud every day? Hallmark Care Homes is an award-winning care provider, specialising in resid...