Full job descriptionThe Internal Account Manager will focus on maintaining and growing client relationships within the transport and distribution industry. This role requires a proactive approach to account management, ensuring client satisfaction and identifying opportunities for business development.
Client Details
This role is with a medium-sized organisation operating within the transport and distribution sector. The company is known for its commitment to providing excellent service and fostering long-term relationships with its clients.
Description
*Manage and nurture an existing portfolio of clients to ensure satisfaction and retention.
*Identify opportunities for upselling and cross-selling services within the transport and distribution industry.
*Act as the primary point of contact for client queries, providing timely and effective solutions.
*Collaborate with the sales team to develop tailored proposals and presentations for clients.
*Monitor client accounts to ensure they remain profitable and aligned with company goals.
*Prepare regular reports on client activity and performance metrics.
*Stay updated on industry trends to identify potential business opportunities.
*Ensure all client information is accurately recorded and maintained in the CRM system.
Profile
A successful Internal Account Manager should have:
*Proven experience in account management or a related sales role.
*Strong interpersonal and communication skills, both written and verbal.
*A customer-focused approach with a track record of building lasting relationships.
*An understanding of the transport and distribution industry is advantageous.
*Proficiency in using CRM software and Microsoft Office tools.
*Excellent organisational skills with the ability to manage multiple accounts simultaneously.
Job Offer
*A competitive salary ranging from £28,000 to £30,000 GBP per annum.
*Commission opportunities to reward performance - up to 40% of salary!
*Permanent role with growth potential within the company.
*A supportive and collaborative working environment in Marlow.
*Opportunities to work within the dynamic transport and distribution sector.
If you’re ready to take the next step in your career as an Internal Account Manager, apply today to join a thriving team in Marlow.