Full job descriptionAn exciting opportunity has arisen to join a well-established and growing organisation as a Sales & Customer Service Advisor. We are looking for a motivated and customer-focused individual who enjoys building relationships, achieving sales targets, and delivering an exceptional customer experience.
Working within a friendly and supportive team, you will be responsible for handling both inbound and outbound enquiries, converting leads into sales, and providing expert advice to customers on a range of products and services.

Shift patterns will vary Monday - Friday from 8.30am - 7pm, and one working weekend every 4 weeks.

Location: West London
Salary: £26,520 per annum + Uncapped Commission + Excellent Benefits
Contract: Permanent | Full-Time

Key Responsibilities*Manage inbound and outbound sales enquiries.
*Build strong relationships with new and existing customers.
*Understand customer requirements and recommend suitable products and services.
*Prepare tailored quotations and identify opportunities to upsell additional products.
*Accurately update and maintain customer records using the CRM system.
*Process customer orders, deposits, and follow-up activities.
*Deliver outstanding customer service throughout the sales journey.
*Resolve customer queries and escalate complaints where appropriate.
About You

We’re looking for someone who is enthusiastic, confident, and passionate about delivering excellent customer service.
You will ideally have:
*A minimum of 2 years’ experience within a call centre, contact centre, or telephone sales environment.
*Proven experience working towards sales targets and KPIs.
*Excellent communication and relationship-building skills.
*A confident and professional telephone manner.
*Strong organisational skills with the ability to manage multiple tasks.
*Experience using CRM systems and Microsoft Office.
*The ability to work well under pressure in a fast-paced environment.
*A positive attitude and a strong desire to achieve results.
What’s on Offer*Competitive basic salary of £26,520
*Uncapped commission with excellent earning potential
*Permanent, full-time position
*Supportive and collaborative working environment
*Ongoing training and development opportunities
*Career progression within a growing organisation
*Comprehensive employee benefits package
If you’re an ambitious sales professional looking to develop your career with a reputable organisation, we’d love to hear from you.


Apply now for the Sales & Customer Service Advisor.