Full job descriptionPermanent
Office Administrator
Based in Yardley Hastings
4 days per week
Monday - Friday 09:00 - 17:00
£14.00 ph

A great opportunity to support a local garage providing all round administrative, office support. Four days per week, set days are Monday and Friday.

Job Purpose

First point of contact answering calls, taking messages and dealing with enquiries.
Some face to face support with customers, dealing with enquiries and any queries.
Allocating job sheets for technicians, checking each job sheet for sign off.
Overseeing the weekly planner regarding jobs booked in. Notifying the customer of any changes.
Organise job sheets, work sheets, liaise with technicians regarding jobs assigned.
Invoicing using Sage- checking details are correct.
Chase customers for payment, dealing with any queries.
Ordering parts, chasing parts and return parts when necessary.

Personal Specification

Supporting a small team of technicians, this role requires someone organised, with good attention to detail.
Able to multitask, with the ability to juggle a busy workload.
Excellent communication skills, helpful and flexible.
A background in customer service, previous experience of dealing with customers in a customer facing role.

Please let us know if I need to make reasonable adjustments to our process, please let me know about how I can best support you and make the adjustments that may be needed.

Altitude-Recruitment acting as an Employment Agency.