Full job descriptionRole Title: Accounts Receivable Clerk
Reports to: Accounts Receivable Supervisor
Location: Peterborough (hybrid)
Purpose of the Role
*Ensure appropriate due diligence and authorisation processes are followed for the opening and ongoing management of customer credit accounts.
*Maintain effective credit control procedures to minimise outstanding debtor balances and support healthy cash flow.
*Adhere to established financial controls, accounting procedures, and internal policies to ensure accuracy, compliance, and good governance.
Key Responsibilities
*Maintain customer ledgers to a consistently high standard, ensuring records are accurate, up to date, and supported by clear account notes.
*Process customer receipts and daily banking transactions accurately and in a timely manner, ensuring correct allocation and full reconciliation of sales ledger entries.
*Prepare and post journals as required and raise recharge or ad hoc invoices.
*Work closely with internal stakeholders to investigate and resolve invoicing discrepancies and data errors.
*Proactively chase overdue invoices and outstanding payments through telephone and email communication, ensuring payments are received within agreed credit terms.
*Perform credit checks for new customers and assist in assessing creditworthiness in line with company procedures.
*Respond promptly and professionally to internal and external queries relating to customer accounts, payments, and outstanding balances.
*Support continuous improvement initiatives to enhance accounts receivable processes and controls.
Key Relationships
*Build and maintain effective working relationships with customers, colleagues, suppliers, and external stakeholders.
*Develop strong relationships with account holders to facilitate timely payment and effective issue resolution.
*Collaborate with finance and operational teams to ensure accurate and efficient account management.
Key Characteristics for Success
*Strong customer service focus with a professional and approachable manner.
*Effective problem-solving skills with the ability to identify issues and implement practical solutions.
*Commitment to continuous improvement and delivering high-quality outcomes.
*Ability to manage workload effectively, meet deadlines, and support team objectives.
*Strong attention to detail and accuracy.
*Good communication and relationship-building skills.
*Proactive and organised approach to work.
*Ability to work both independently and as part of a team.
If you are interested, please apply for the role -