Full job descriptionHousing Officer
Location: Reading (Regular Travel Across Slough & London)
Rate: £200-£250 per day (Umbrella)
Contract: 3-Month Temporary Contract
Start Date: ASAP
We are currently recruiting for an experienced Housing Officer to join a busy housing team on an initial 3-month temporary contract with an immediate start.
You will be responsible for managing a patch of approximately 310 properties, providing a high-quality housing management service while building positive relationships with residents and ensuring tenancy obligations are met.
Key Responsibilities:
*Manage a portfolio of approximately 310 residential properties
*Handle rent arrears and support income recovery
*Investigate and manage Anti-Social Behaviour (ASB) cases
*Conduct new tenancy sign-ups and ensure tenants understand their tenancy agreements
*Carry out general tenancy management duties, including estate inspections and resident visits
*Work closely with internal departments and external agencies to resolve tenancy-related issues
*Deliver an excellent customer-focused housing management service
Requirements:
*Previous experience working as a Housing Officer or in a similar housing management role
*Proven experience managing rent arrears, ASB cases, and tenancy sign-ups
*Strong communication, organisation, and case management skills
*Full UK driving licence and access to a vehicle, or the ability to travel regularly across Reading, Slough, and London