Full job descriptionLocation - Liverpool Street, London
Salary - £30,000-£35,000
Job Type - Full Time, Permanent
An excellent opportunity has arisen for a Front of House AV Technician to join a leading international law firm in their London office, providing vital audio-visual support at the heart of a professional, client-facing environment.
This is a highly visible role where you will play a key part in ensuring seamless meetings and events, working closely with Front of House, Workplace, and Information Services teams to deliver a first-class experience.
The Role
As a Front of House AV Technician, you will be based in the main reception area, acting as the go-to expert for all AV support across the London office. You will ensure meeting rooms and event spaces are fully operational, supporting both in-person and hybrid collaboration.
You will combine technical expertise with excellent communication skills to deliver a smooth, professional service to colleagues and clients alike.
Key Responsibilities
*Provide high-quality, client-facing AV support across the London office
*Set up and support in-person and hybrid meetings and events
*Act as the first point of contact for AV queries and troubleshooting
*Maintain and support meeting room technology, including MTR systems
*Carry out regular equipment checks and resolve faults proactively
*Coordinate repairs and maintenance with external AV suppliers
*Ensure all meeting spaces are presentation-ready at all times
*Support installations and upgrades of AV equipment
*Work collaboratively with internal teams to improve AV services
*Maintain accurate records of equipment and maintenance activity
*Provide AV guidance and training to Front of House teams
*Support reception/client services when required
About You
*Strong experience with AV systems and meeting room technology
*Confident supporting platforms such as Microsoft Teams, Zoom, Webex and Google Meet
*Solid troubleshooting skills with a proactive approach
*Basic networking knowledge (IP, MAC, DNS, connectivity)
*Excellent communication skills, both in person and via email
*Experience in a client-facing or customer-focused role
*Well organised with strong attention to detail
*Positive, adaptable and able to work both independently and as part of a team
*Comfortable delivering training and guidance to colleagues
*Good working knowledge of Microsoft 365
Benefits
*35-hour working week
*Rotating shifts between 7:30am and 6:00pm
*Opportunity to work in a prestigious, international firm
*Exposure to modern AV technologies and systems
*Training opportunities, including first aider and fire warden certification
*Collaborative and inclusive working environment
If you are a technically skilled and service-driven professional looking to make an impact in a fast-paced, client-facing environment, this Front of House AV Technician role offers a fantastic next step in your career. Apply now to be considered.