Full job descriptionSales Manager: are you a dynamic leader with a passion for coaching and achieving results? We are looking for a leader to inspire and guide a high-performing team while ensuring full compliance with FCA regulations. The role will pay commission in addition to the basic salary.
Key Responsibilities:
Lead, Motivate & Develop: Take ownership of team performance, setting clear targets and expectations through daily briefs, visual performance tracking, and regular feedback.
*Performance Management: Identify underperformance early and implement tailored coaching plans, including structured 1:1s, development goals, and follow-up actions to drive improvement.
*Quality & Compliance Oversight: Monitor QA scores, cancellations, and complaints, proactively addressing issues to maintain high standards and regulatory compliance.
*Operational Leadership: Manage holiday approvals, shift swaps, and absences in line with HR policies, ensuring smooth day-to-day operations.
*Data Accuracy & Lead Management: Ensure all client data is handled securely and accurately, with leads managed efficiently to maximise conversion opportunities.
*Recruitment & Onboarding: Play an active role in recruitment activities, including interviews, assessment days, and onboarding to build a strong, capable team.
What We Are Seeking:
*Proven experience in leading sales teams within a regulated environment
*Strong coaching and mentoring skills with a track record of developing talent
*Excellent organisational and communication abilities
*A proactive approach to problem-solving and continuous improvement
*Confidence in managing performance metrics and compliance standards
In return you will be welcomed and supported by a company that cares about its employees and their wellbeing.
Additional Benefits:
*Holiday entitlement of 26 days plus bank holidays, increasing with length of service
*Opportunity to progress your career across the organisation
*Award-winning learning & development offering and support to obtain professional qualifications to enhance your knowledge and career prospects
*Pension scheme for when you feel it’s time to retire
*24-hour Employee Assistance support for you and your family’s physical and mental wellbeing
*Corporate perks such as discounted gym memberships, cinema tickets, shopping, eyecare vouchers, cycle to work and much more
*One day paid volunteering to give back to our communities
*Membership of the company’s Trust - raising funds for charity with donation matching in your local community
*The Spotlight Awards, where they celebrate the best of the company and all the bright talent across their business
They offer genuine potential for both personal and professional development and are looking for someone to come and be part of their story and help shape their future.