Full job descriptionJob Title: Customer Support Executive
Location: Knaresborough
Salary: £25,000 - £30,000 per annum
Hours: Full time, permanent

Looking for a fresh opportunity in a growing, prestigious business?

We’re recruiting on behalf of an ambitious company that prides itself on teamwork, energy and delivering a great customer experience. If you’re organised, enjoy working with people and like being part of a busy, supportive environment, this could be a great next step.

You’ll be joining a friendly team where your work genuinely makes a difference every day. You’ll receive full training, clear opportunities to progress and the chance to boost your earnings through commission on top of your salary.

Key Responsibilities of the Customer Support Executive:
*Managing customer applications from approval through to completion
*Keeping customers informed and supported throughout the process
*Working closely with colleagues and third parties to keep things moving
*Spotting and resolving any issues quickly and efficiently
*Maintaining accurate records using CRM and internal systems
*Supporting the team to deliver a smooth, high quality customer experience
*Handling inbound enquiries and providing excellent service

Skills & Experience:
*Previous administration or customer service experience
*Strong organisational skills and attention to detail
*A positive, proactive attitude and willingness to learn
*Good communication skills and confidence dealing with people
*Ability to multitask in a busy, fast paced environment
*Comfortable using IT systems and Microsoft Office

In return as Customer Support Executive, you’ll receive realistic on target earnings of £30,000 per annum. Alongside this, you’ll benefit from full training and ongoing support from a friendly, collaborative team who want to see you succeed. This is a great opportunity to develop your skills, build a long term career and progress within a growing business that values your contribution. You’ll also enjoy a modern, fast paced working environment where your efforts are recognised and rewarded. APPLY TODAY!

Our Guarantee
Thank you for your initial expression of interest in our available vacancy. If we have not contacted you within 5 working days of your application, please understand that the CV received, and the information provided does not meet the requirements of the current vacancy. However, we will consider all applications for any available opportunity, present or future, and proactively contact you should we deem there to be a suitable match.
Here at Impression we are committed to supporting the principles of equal opportunities and prohibit discrimination/ harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic.