Full job descriptionLocation: Camden Town (Office Based 5 days a week)
Salary: £27,000 to £32,000 per annum (dependent on industry relevant experience)
About the role:
Our client is a football charity on a mission to transform the lives of young people through the magic of football, ensuring everyone has the opportunity to play regardless of ability to pay, and delivering programmes that support young people’s development on and off the pitch.
The Communities programme takes a place-based approach to football, delivering high-quality, inclusive sessions that create connection and foster community. The programme delivers across schools, community training sessions, and holiday camps within localised Bloomsbury Football Foundation communities in London, reaching 6,500 young people each week.


The Programme Operations Coordinator plays a central role in the day-to-day delivery of the programme. Working within established processes and with guidance from the Senior Programme Coordinator, you will coordinate scheduling, resources, records, and communications so that every session runs smoothly and to a consistently high standard.
You will keep accurate records and help track programme data, spotting issues early and suggesting improvements to how we work. As you grow into the role, you will take increasing ownership of defined areas and build the stakeholder and organisational skills that underpin the programme’s continued growth.


Key Responsibilities:
Programme delivery & coordination
*Coordinate the day-to-day delivery of the Communities programme across schools, community training sessions, and holiday camps, ensuring all sessions run smoothly.
*Manage schedules and resources across a range of facilities, coaches, and community partners, working to ensure all sessions deliver high quality standards.
*Maintain accurate performance data and documentation for the programme to support strong safeguarding and guide continuous improvement of the programme.
*Work collaboratively across teams to support a community programme that amplifies impact and contributes to the companies broader goals and mission.
Communication & stakeholder engagement
*Act as the first point of contact for inbound communications from parents, schools and community partners, handling enquiries, resolving issues, and ensuring a seamless experience for everyone involved in the programme.
*Manage outbound programme communications, ensuring our messages are intentional, relevant, and reflective of the business values.
*Build and maintain strong partnerships with schools, local authorities, community organisations, and other delivery partners, with the aim of expanding reach and deepening impact.
*Represent the business at relevant events and forums, as needed, championing the role of community football in driving social change.
Systems, data & continuous improvement
*Develop and maintain efficient operational systems and processes that enable the programme to scale while maintaining quality.
*Use data and participant feedback to continuously improve the player, school, and partner experience, ensuring insight drives decision-making.
*Support the collection, analysis, and presentation of programme data related to participation, quality, and financial performance to inform delivery and reporting.
*Support the strategic growth of the programme by contributing ideas and identifying opportunities to increase participation and remove barriers.
*Uphold safeguarding policies and values at all times across every product line.


What We’re Looking For:
A graduate from a top university with a 1st or high 2.1 and high A’Level results
A strong interest in sports highlighted in your CV.
You are organised, people-centred, and energised by the idea of leveraging the magic of football to make communities stronger. You understand that great coordination is not just about running things smoothly, it is about making every young person, coach, school, and partner feel like they are part of something that matters.


About you:
*Graduate from a top university with a 1st or high 2:1 and high A’Level results.
*Passion for football as a tool for social impact
*Excellent organisational skills, with the ability to manage schedules, resources, and multiple tasks across more than one location
*Takes ownership of defined tasks and sees them through to a high standard with limited need for rework
*Clear, professional communication skills, adapting tone for different audiences including participants, parents, coaches, and colleagues
*A proactive, problem-solving approach, spots issues and suggests improvements rather than simply accepting the status quo.
*Reliable and detail-oriented, with the ability to maintain accurate records and consistently meet deadlines
*Experience using data and insights to drive operational improvement
*Comfortable making routine decisions independently and knowing when to escalate
*Good grasp of technology and digital tools, including Microsoft 365 and Salesforce or similar CRMs
*A collaborative team player, curious about how the wider organisation works and keen to learn and grow
*Eligibility to live and work in the UK with no future sponsorship required.
*Experience coordinating sports, education, or youth programmes (not essential, but nice to have)
*Understanding of the grassroots football landscape and/or youth sports provision (not essential, but nice to have)
Benefits:
*Modern office in Camden Markets with free gym membership and local market discounts
*Regular staff socials & monthly ’Team Talk’ with pop-up catering
*Opportunities to attend Premier League, WSL, FA Cup, League Cup, and Champions League football matches
*Cycle to work scheme
*Salary sacrifice workplace pension scheme
*24 days holiday allowance, increasing by one day per year after two years’ service
*Funding toward training and five days of fully paid study leave
*The chance to grow within a mission-driven organisation doing work that genuinely matters