Full job descriptionStratford-upon-Avon | Immediate Start | Full-Time | Temporary Assignment
Looking for your next Customer Service opportunity with a growing international business?
We’re recruiting on behalf of a thriving international business services organisation that continues to expand across the UK and overseas. Due to increased demand, they’re looking for a friendly, professional and customer-focused Customer Service Advisor to join their welcoming team on a temporary basis.
If you have experience in Customer Service, Customer Support, Contact Centre, Call Centre, Member Services or Customer Care, this could be the perfect opportunity to join a business that genuinely values its customers and employees.
As a Customer Service Assistant, you’ll be the first point of contact for members, providing exceptional support by telephone and email. You’ll enjoy building relationships, resolving queries and ensuring every customer receives a first-class service.
The Role*Acting as the first point of contact for all incoming member enquiries via telephone and email.
*Delivering a professional, friendly and efficient customer experience on every interaction.
*Building strong working relationships with colleagues across the business to ensure queries are resolved quickly and effectively.
*Championing the customer by ensuring their needs remain at the heart of every decision.
*Updating customer records accurately and maintaining high levels of administration.
*Working collaboratively with the wider Customer Service team to achieve service excellence.
You Will Be

*Experienced in Customer Service, Customer Support, Contact Centre, Call Centre, Customer Care or Member Services.
*Excellent communication skills, both written and verbal.
*A confident and professional telephone manner.
*Strong problem-solving skills with a positive, proactive approach.
*Good IT skills and the ability to learn new systems quickly.
*Excellent organisational skills and attention to detail.
*A genuine passion for delivering outstanding customer service.
In Return*Join a successful and fast-growing international organisation.
*Friendly, supportive and collaborative team environment.
*Modern offices based in Stratford-upon-Avon.
*Competitive hourly rate.
*Immediate start available.