Full job description

This is an exciting opportunity to join the Client Experience team, a central, client-facing function responsible for driving strategy, performance and relationships across key accounts. You will act as the primary point of contact for clients, leading on campaign strategy and delivery across a broad range of channels.

Client Details


With a strong UK presence and a growing Manchester office, they partner with clients across sectors including property, retail, healthcare and eCommerce, delivering integrated, multi-channel campaigns across both digital and offline media. Their culture is collaborative, people-first, and built around empowering individuals to take ownership, develop their careers and make a meaningful impact.

Description


*Manage the day-to-day running of client accounts, ensuring activity aligns to objectives and delivers measurable results
*Act as the main point of contact for clients, building strong, trusted relationships
*Lead client meetings and presentations, providing strategic recommendations and performance insights
*Translate client briefs into effective multi-channel marketing strategies
*Collaborate with internal specialists across:*Paid Search
*Paid Social (Meta)
*SEO
*Programmatic

*Oversee campaign performance, ensuring high-quality delivery across digital and offline channels
*Identify growth opportunities, including upsell and cross-sell across services
*Use data, insights and market trends to optimise performance and challenge thinking
*Support and mentor junior team members where appropriate


Profile


Essential:
*Experience managing client relationships within a marketing or media environment
*Strong understanding of performance marketing and multi-channel campaigns
*Confident leading client meetings and presenting strategic recommendations
*Excellent communication, organisation and stakeholder management skills
Desirable:*Experience working within a media or digital agency
*Exposure to property, B2C or automotive sectors
*Experience with acquisition-led campaigns (rather than CRM-focused)
*Knowledge of third-party platforms such as property portals or affiliates


Job Offer


*Office based in Salford Quays, with excellent transport links (on-site parking). You would be working with a vibrant team of 50 employees in Manchester, with a collaborative and social culture. They hold regular company-funded socials and a strong emphasis on team engagement.
*Competitive salary ranging from £35,000 to £40,000 GBP per annum.
*Permanent position within a respected organisation in the Media & Agency industry.
*Supportive company culture that values innovation and results.
*Benefits package to be confirmed upon offer.
*Ongoing training and development.
*A collaborative, supportive culture with strong team spirit.
If you are passionate about performance marketing and ready to make an impact, we encourage you to apply for this exciting role!