Global CRM Lead
other jobs Michael Page Marketing
Added before 5 Days
- England,South East,Berkshire
- Full Time, Permanent
- Salary negotiable
Job Description:
Full job descriptionThis role is responsible for building and leading a global CRM function from the ground up, with a strong focus on improving data quality and driving adoption across multiple regions. It combines strategic ownership with hands-on delivery to create an effective, scalable CRM ecosystem supporting both B2B and B2C growth.
Client Details
An international organisation operating across both B2B and B2C markets, with a presence in multiple regions. The business is focused on delivering high-quality products and driving innovation while continuing to scale and evolve globally
Description
*Lead global CRM transformation, owning strategy, roadmap, and delivery
*Cleanse, standardise, and govern data to ensure accuracy and consistency
*Drive CRM adoption through training, communication, and change management
*Build and optimise CRM (HubSpot), including migrations and integrations
*Create automation workflows for marketing, lead management, and segmentation
*Develop reporting and insights to support business decision-making
*Collaborate with regional teams to align processes and systems globally
*Support cross-functional teams (sales, marketing, customer service)
*Manage integrations and ensure CRM scalability and performance
*Lead and support a small team to deliver key CRM initiatives
Profile
*Proven experience in CRM leadership across global B2B and B2C environments
*Strong track record in improving data quality and implementing governance frameworks
*Skilled in driving change and influencing stakeholders across regions and functions
*Hands-on approach, comfortable balancing strategy with execution
*Technically proficient in CRM platforms, automation, integrations, and reporting tools
*Adaptable and proactive, able to bring structure to evolving or ambiguous environments
*Excellent communicator, able to translate complex concepts for diverse audiences
*Collaborative leader with experience managing or mentoring small teams
Job Offer
*Competitive salary aligned with market benchmarks
*Fully remote working (UK-based, ideally in the South of England)
*Annual bonus scheme
*25 days’ annual leave plus bank holidays
*Employer pension contribution
Client Details
An international organisation operating across both B2B and B2C markets, with a presence in multiple regions. The business is focused on delivering high-quality products and driving innovation while continuing to scale and evolve globally
Description
*Lead global CRM transformation, owning strategy, roadmap, and delivery
*Cleanse, standardise, and govern data to ensure accuracy and consistency
*Drive CRM adoption through training, communication, and change management
*Build and optimise CRM (HubSpot), including migrations and integrations
*Create automation workflows for marketing, lead management, and segmentation
*Develop reporting and insights to support business decision-making
*Collaborate with regional teams to align processes and systems globally
*Support cross-functional teams (sales, marketing, customer service)
*Manage integrations and ensure CRM scalability and performance
*Lead and support a small team to deliver key CRM initiatives
Profile
*Proven experience in CRM leadership across global B2B and B2C environments
*Strong track record in improving data quality and implementing governance frameworks
*Skilled in driving change and influencing stakeholders across regions and functions
*Hands-on approach, comfortable balancing strategy with execution
*Technically proficient in CRM platforms, automation, integrations, and reporting tools
*Adaptable and proactive, able to bring structure to evolving or ambiguous environments
*Excellent communicator, able to translate complex concepts for diverse audiences
*Collaborative leader with experience managing or mentoring small teams
Job Offer
*Competitive salary aligned with market benchmarks
*Fully remote working (UK-based, ideally in the South of England)
*Annual bonus scheme
*25 days’ annual leave plus bank holidays
*Employer pension contribution
Job number 3924791
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Company Details:
Michael Page Marketing
The original PageGroup brand, Michael Page is comprised of 25 disciplines ? each providing a service to a specialist area of the market. We recruit pe...