Full job descriptionReports to: Finance Director


About the Role
We’re looking for a pragmatic Software Business Analyst to support multiple software and systems projects across a growing SME. You’ll sit between business operations and technical delivery turning real business needs into clear, workable solutions without over-engineering.


Key Responsibilities
*Gather, document, and validate business requirements
*Translate needs into user stories, functional specs, and acceptance criteria
*Facilitate workshops with internal SMEs and manage expectations across teams
*Identify process improvements and automation opportunities
*Support backlog creation, prioritisation, and UAT
*Advise on system architecture, integrations, and data flows
*Work with external dev teams to ensure delivery aligns with requirements
*Produce clear documentation: process flows, diagrams, decision logs


Technical Skills
*Strong understanding of software delivery (Agile or hybrid)
*Office 365 user administration
*Azure Entra / Active Directory familiarity
*SQL Server basics (queries, data management)
*Understanding of APIs, integrations, and cloud platforms (Azure/AWS/GCP)


What You Bring
*Experience as a Business Analyst, Systems Analyst, or Solutions Analyst
*Ability to work across multiple projects in a fast-moving SME
*Excellent communication and stakeholder management
*Comfortable advising non-technical SMEs and simplifying complexity
*Pragmatic, organised, and confident challenging assumptions constructively


Nice to Have
*SME or scale-up experience
*Knowledge of information security and data protection
*Experience with Jira or Azure DevOps
*Understanding of AI capabilities and how they translate into business features


What We Offer
*High autonomy and influence
*Opportunity to shape systems and processes
*Exposure to a wide range of technologies
*Supportive, collaborative environment