Full job descriptionParts Advisor
Leicestershire
Full-Time / Permanent
Are you an experienced Parts Advisor looking to join a busy, professional dealership with excellent long-term career prospects?
We are recruiting on behalf of a well-established franchised automotive retailer for an experienced Parts Advisor to join their successful aftersales team. This is a fantastic opportunity to work within a fast-paced dealership environment where you’ll play a key role in delivering outstanding service to both trade and retail customers, as well as supporting the workshop and wider business.
About the Role
As a Parts Advisor, you’ll be responsible for ensuring the smooth operation of the parts department by providing an efficient and professional service to customers and colleagues alike.
Your responsibilities will include:
*Identifying and supplying vehicle parts to retail, trade and internal workshop customers.
*Processing customer enquiries and orders accurately and efficiently.
*Receiving, checking, storing and organising incoming stock.
*Maintaining accurate stock levels and assisting with inventory control.
*Using the dealership management system (DMS) to process orders and manage stock.
*Building strong relationships with customers and internal departments.
*Delivering excellent customer service while working to high levels of accuracy.
About You
To be successful in this role, you will have:
*Ideally, a minimum of 2 years’ experience as a Parts Advisor within a franchised dealership
*Strong knowledge of automotive parts and dealership operations.
*Experience using a Dealer Management System (DMS).
*Excellent customer service and communication skills.
*Strong organisational skills with great attention to detail.
*The ability to prioritise workload and work effectively in a busy environment.
*A proactive approach and the ability to work both independently and as part of a team.
*A full UK driving licence.
Benefits
In return, you’ll receive a competitive salary and an excellent benefits package including:
*25 days annual leave plus bank holidays.
*Company pension scheme.
*Private medical insurance & life assurance (after qualifying service).
*Employee wellbeing support.
*Staff discounts on vehicles, servicing, parts and repairs.
*Staff purchase schemes.
*Ongoing training and development.
*Long-term career progression within a successful dealer group.
Working Hours
*Monday to Friday on a rota:
*7:30am – 5:00pm, or
*8:30am – 6:00pm
*Saturday rota: 8:00am – 12:30pm