Full job descriptionRole: Marketing & Communications Manager – Dartford
Salary: £35k- £45k DOE
WorkingHours: 08:30am- 17:30pm Monday to Friday
Benefits:
*Private medical
*Bonus up to 10% based on company and personal performance
*Holidays- 23 days + statutory increasing up to 25 days with service
*Onsite parking
*Electrical car charging points
General overview:
The Marketing & Communications Manager will be responsible for maintaining and enhancing the external brand presence using customer-facing communications.
The role will ensure that all external communications, marketing collateral, website content, social media activity and customer-facing materials are professional, accurate, consistent and aligned with the brand.
Working closely with the Sales, Commercial and Product teams, the Marketing & Communications Manager will review, create and coordinate content that supports customer engagement, promotes our products and services, and strengthens our market presence.
Responsibilities:
Brand Management
*Act as a guardian of the brand.
*Ensure consistency across all external communications and materials.
*Maintain brand templates and marketing assets.
*Support the development of company branding initiatives where required.
Marketing Collateral
Create, update and maintain customer-facing collateral including:
*Brochures
*Flyers
*Product guides
*Customer presentations
*Exhibition materials
*Promotional items
*Technical literature
*Ensure all materials are professionally presented, accurate and aligned with current branding guidelines.

External Communications
*Draft and coordinate external customer communications.
*Support the preparation of customer announcements, newsletters and business updates.
*Ensure all external communications reflect the brand and tone of voice.
*Review communications produced by other departments to ensure consistency and quality.
Social Media
*Coordinate and maintain social media presence.
*Create and schedule content across relevant platforms.
*Promote company news, product launches, exhibitions and customer success stories.
*Monitor engagement and recommend improvements to increase visibility.
Website Management
*Maintain and regularly update the website.
*Monitor website performance and identify opportunities to improve user experience, ensuring all information is accurate, relevant and up to date.
*Work with external website providers where required to implement improvements and updates.
*Ensure new products, services and company updates are reflected on the website in a timely manner.
Internal Support
*Support the Sales and Commercial teams with customer-facing materials.
*Assist with exhibitions, trade shows and industry events.
*Liaise with suppliers, designers and marketing agencies where required.
*Support company-wide communications projects as requested.
Reporting
*Monitor website traffic and social media engagement.
*Produce simple monthly reports on marketing activity and performance.
*Identify opportunities to improve customer engagement and brand visibility.
The ideal candidate will have experience of:
*Experience of working within a B2B marketing role, ideally within Electrical or distribution based industries
*Managing website content and updates.
*Producing professional marketing and communication materials.
*Coordinating social media activity.
*Working with external suppliers, designers or marketing agencies.
*Reviewing and editing written communications.
*Maintaining brand standards across multiple communication channels.
It’s a bonus if you also have:
*Experience within manufacturing, distribution, industrial or technical sectors.
*Experience using Canva, Adobe Creative Suite or similar design software.
*Understanding of SEO and website analytics.