Full job description
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Ready to take ownership of an entire IT Operations function?

I’m partnering with a growing, technology-driven organisation looking for a Head of IT Operations to lead a critical function that’s central to the success of the business.
This is a role for someone who enjoys building high-performing teams, improving services, solving operational challenges and ensuring technology enables growth rather than getting in the way.
You’ll have responsibility for the performance, security and reliability of a broad technology estate, while leading a team and helping shape how technology services evolve over the coming years.


What you’ll be doing

*Leading IT Operations across infrastructure, cloud services, networks, cyber security and end-user technology.
*Developing and coaching a high-performing technical team.
*Driving service excellence through effective incident, problem and change management.
*Owning resilience, business continuity and operational cyber security.
*Managing technology partners and suppliers while building strong relationships across the wider business.


What we’re looking for

You’ll likely have experience in a Head of IT, IT Operations Manager, Infrastructure Manager or similar leadership role and be comfortable leading teams in a fast-paced environment.
We’re interested in people who can demonstrate:
*Experience leading IT Operations or Technology Services functions.
*Strong knowledge of cloud, infrastructure and service management.
*A track record of improving operational performance and service delivery.
*Experience managing suppliers, budgets and stakeholders.
*The ability to balance strategic thinking with operational execution.
You don’t need to tick every box, but you should have the credibility and experience to lead a broad technology operations function and drive positive change.


Why apply?

*Genuine leadership role with influence across the organisation.
*Opportunity to shape how Technology Operations evolves.
*Broad remit covering people, process, technology and suppliers.
*Growing business with ambitious plans.
*Visible role with the chance to make a tangible impact from day one.
Interested?
Drop me a message for a confidential chat.