Full job descriptionReception & Office Manager
West End London
Salary: £50,000 + Benefits
Hours: 9am – 5pm
Working Pattern: 5 days in Office

An exciting opportunity has arisen for an experienced Reception & Office Manager to join a highly successful, international professional services firm based in the heart of Central London. This is a pivotal role for someone who takes pride in creating an exceptional workplace experience and thrives in a hands-on, people-focused environment. Acting as the face of the business, you will oversee front-of-house operations while ensuring the office runs smoothly, efficiently and to the highest standards.

Working closely with senior stakeholders, employees and external suppliers, you will play a key role in fostering a professional, welcoming and well-organised office environment.

The Role
This is a varied position combining reception management, office operations, facilities coordination, employee engagement and health & safety responsibilities.
Key responsibilities will include:

Reception & Front of House
*Acting as the first point of contact for all visitors, clients and guests
*Delivering a professional and welcoming front-of-house experience
*Managing meeting room bookings, set-up and hospitality requirements
*Coordinating catering for meetings and events
*Overseeing post, couriers and deliveries
*Ensuring reception and communal areas are maintained to an exceptional standard
Office & Facilities Management
*Managing the day-to-day operations of a busy office environment
*Liaising with landlords, building management and contractors
*Coordinating office maintenance, repairs and workplace improvements
*Managing office supplies, stationery, kitchen provisions and equipment
*Supporting office moves, workspace planning and onboarding logistics
*Identifying opportunities to enhance workplace efficiency and employee experience
Vendor & Supplier Management
*Managing relationships with external suppliers and service providers
*Monitoring service levels and vendor performance
*Coordinating contract renewals and supplier reviews
*Maintaining accurate records and ensuring value for money across services
Employee Experience & Events
*Planning and coordinating internal events and employee engagement initiatives
*Organising seasonal celebrations, team-building activities and company events
*Supporting company-wide meetings, presentations and town halls
*Helping to foster a positive and collaborative office culture
Health & Safety & Compliance
*Acting as the office Health & Safety lead
*Coordinating workplace risk assessments and compliance activities
*Managing fire safety procedures, drills and emergency protocols
*Maintaining workplace safety records and documentation
*Supporting wellbeing initiatives and workplace best practice
About You
The successful candidate will be a confident, proactive and highly organised individual who enjoys being at the centre of a busy office environment.
You will have:
*Previous experience within Office Management, Facilities Management, Workplace Experience or a similar role
*Experience overseeing reception and front-of-house operations
*Strong knowledge of workplace health & safety and office compliance
*Experience coordinating events and employee engagement initiatives
*Excellent organisational and multitasking skills
*Strong communication and stakeholder management abilities
*A hands-on, service-focused approach
*Proficiency in Microsoft Office, including Outlook, Word, Excel and PowerPoint
If you are a personable, proactive and detail-oriented Office Manager who enjoys creating exceptional workplace experiences, we would love to hear from you.

Please apply now!

REF: OE193273

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