Full job descriptionPermanent I Full-time I In Branch I 5 out of 7
Salary: Up to £35,000 + bonus




You’re all about people, performance and growing business. Relationship building, commercial thinking and delivering results are what motivate you at work…If these ring true for you and you want to stretch your career in recruitment, come and show us what you can do at Staffline.


The Opportunity
Here is your chance to join the largest recruitment business in the UK as a Business Manager. In this role, you will take ownership of a key branch operation, leading a team of recruitment professionals and driving growth across a portfolio of clients within your region.
To thrive in this role, you’ll be commercially focused, passionate about delivering excellent customer service and motivated by developing both people and business opportunities. You’ll be responsible for branch performance, client retention, business development and ensuring operational excellence across all recruitment activities.
Whether you’re already operating at Branch Manager or Business Manager level, or you’re an experienced recruitment leader looking for your next challenge, we’ll provide the support and development needed to help you succeed.


What you’ll do as Business Manager
This role is all about driving performance, building strong relationships and creating opportunities for growth. You’ll lead from the front, empowering your team to deliver exceptional service while ensuring the branch achieves its commercial objectives.
As Business Manager, you’ll be responsible for:
*Leading, coaching and developing a team of recruitment professionals to drive engagement, productivity and performance
*Building and maintaining strong relationships with clients, workers and key stakeholders across your region
*Driving business growth through client retention, new business development and expansion of existing accounts
*Creating and implementing branch business plans aligned to company objectives and targets
*Monitoring and analysing performance data, identifying opportunities to improve efficiencies, profitability and service levels
*Ensuring compliance with all relevant legislation, company policies and recruitment best practices, including Agency Worker Regulations (AWR), National Minimum Wage (NMW) and Right to Work requirements
*Managing branch budgets, forecasts and financial performance to achieve revenue and profit targets
*Overseeing recruitment activity to ensure clients’ workforce requirements are met effectively and efficiently
*Understanding local labour market trends, competitor activity and market opportunities
*Supporting the resolution of escalated client, worker and operational issues
*Conducting regular performance reviews and development conversations with team members
*Working collaboratively with operational and support teams to deliver exceptional service to clients and workers
*Identifying and implementing continuous improvement initiatives across branch operations


The skills you’ll develop as Business Manager
Throughout your time at Staffline, you’ll be coached and challenged to develop your commercial, leadership and strategic management capabilities. As part of this role, you can expect to further enhance your skills in business development, people management, operational leadership, financial performance management, client relationship management and workforce planning.
At Staffline, we actively encourage progression and personal development and have clear dedicated progression paths for those that join us.


What we need from you…
By this point it should be clear that we want to give you development, we want to reward you correctly and we want you to stretch yourself in whatever role you do at Staffline. To be successful in this role however, we will need a few things:
*You’ll need to have recruitment experience in a fast-paced environment, with experience leading teams and managing performance
*You’ll have strong leadership skills and be able to demonstrate success in developing people and driving results
*You’ll be commercially minded, with experience of achieving revenue, profit and growth targets
*You’ll be professional in your approach and confident communicating with stakeholders at all levels
*You’ll be able to demonstrate your ability to build and maintain strong client relationships
*You’ll be comfortable analysing, interpreting and presenting performance data
*You’ll have excellent problem-solving skills and a proactive approach to overcoming challenges
*You’ll have strong organisational skills and the ability to balance multiple priorities effectively
*Most importantly though, you’ll be tenacious, driven and passionate about delivering excellent service while creating opportunities for growth.
Diversity and Inclusion: A Core Focus
At Staffline, we are deeply committed to building a diverse and inclusive workforce. We believe that a diverse team brings different perspectives, ideas, and experiences, enhancing our overall effectiveness and success. We value and celebrate the uniqueness of each individual, and we actively encourage applications from candidates of all backgrounds.
Intrigued? Why not apply now? Or if you need more information, get in touch!
Note: All candidates must demonstrate their Right to Work in the UK. A full UK driver’s license is highly desired for this role.