Full job descriptionSales Engineer
Our client is a leading British Manufacturer within the Materials Handling sector. Currently recruiting for a Sales Engineer
Salary: £35,000-£45,000
Job Type: Permanent
Location: Stourport (Office Based)
Hours of work: 7.00am to 4:00pm (30 Minutes lunch) Monday to Thursday, 7.00am to 1.00pm on Fridays.
Job Overview
A key member of the Sales team you will build close relationships with our customers in dealing with technical sales enquiries, producing accurate and competitive quotes. You will be providing new and existing customers with commercial and technical support.
Responsibilities and Duties
*Processing customer enquiries, which will involve:
*Initial customer contact via telephone, email and face to face
*Managing and understanding and interpreting customer requirements
*Production of quotations/tenders in a timely, clear, detailed and accurate manner.
*Follow up quotations in a timely manner to secure profitable orders
*Maintain expert level of product knowledge and applications.
*Provide pre-sales technical expertise and product education to new and existing customers
*Ensuring orders are processed quickly and that clear and accurate information allowing for design and manufacturing is passed to the relevant department
*Ensuring that customers are kept informed of order (contract) status and that any issues are resolved quickly
*Maintaining accurate up-to-date records of enquiries, quotations, orders and customer activity via Sage CRM
*Pursue new business opportunities
*Occasional site and customer visits as well as participation at Exhibitions.
*Supporting the Contracts, Engineering and Production departments
*Building relationships with customers and potential customers to understand their requirements.
Limits of responsibility requiring recommendation to the site Director:
*Engage or terminate existing employees.
*Change hourly rates of pay or working hours.
*Sanction overtime working.