Facilities Management Supervisor
  • England,London,City of London
  • Full Time, Permanent
  • £38,000 - £40,000 per annum
Job Description:
Full job description

Facilities Management Supervisor
Location: Central London (W1)
Salary: £38,000 - £40,000 per annum
Hours: Monday to Friday, 9:00am - 5:30pm (1 day working from home)
Job Type: Permanent, Full Time

About the Role
We are seeking an experienced and customer-focused Facilities Management Supervisor to oversee the coordination and delivery of facilities services across a portfolio of 57 retail stores. This is a fast-paced role requiring strong organisational skills, excellent communication abilities, and the confidence to manage contractors, schedules, and ongoing maintenance activities.

Key Responsibilities*Act as the main point of contact for facilities-related queries from 57 store locations.


*Coordinate and schedule reactive and planned maintenance works across all branches.


*Liaise with contractors to arrange works, obtain quotations, and negotiate costings.


*Monitor the progress of maintenance activities, ensuring works are completed on time and to the required standard.


*Prioritise and manage multiple requests efficiently within agreed service levels.


*Maintain accurate records of jobs, quotations, contractor activity, and completed works.


*Deliver excellent customer service to internal stakeholders and external suppliers.


*Support the management of facilities budgets by reviewing quotations and ensuring value for money.


*Assist with contractor performance management and compliance requirements.


*Resolve facilities issues promptly and professionally, escalating where necessary.


Skills & Experience*Previous experience within Facilities Management, ideally in a supervisory or coordination role.


*Experience using CAFM (Computer Aided Facilities Management) systems is highly desirable.


*Strong experience scheduling maintenance or facilities works across multiple sites.


*Excellent customer service and stakeholder management skills.


*Confident managing contractors, quotations, and supplier relationships.


*Highly organised with the ability to manage multiple priorities in a fast-paced environment.


*Strong administrative and communication skills.


*Proficient in Microsoft Office applications.


What’s on Offer*Competitive salary of £38,000 - £40,000.


*Hybrid working model (1 day working from home).


*Monday to Friday working hours – no weekends.


*Opportunity to join a growing Facilities Management team supporting a nationwide retail operation.


*Long-term career development and progression opportunities.
Job number 3932013

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Pertemps Enfield
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