Full job descriptionMortgage Administrator

London | Hybrid Working (3 days office, 2 days from home)
Up to £32,000 Basic Salary DOE + Quarterly Bonus
Are you an experienced Mortgage Administrator looking to join a highly successful, customer focused mortgage brokerage with an outstanding reputation in the market?
This is an opportunity to join a growing team supporting experienced Mortgage Advisers who work with clients from some of the UK’s leading corporate organisations. You’ll play a key role in delivering a seamless customer journey from initial application through to completion, ensuring clients receive a first class experience every step of the way.
The Role

Working closely with a team of Mortgage Advisers, you’ll provide comprehensive administrative support across the full mortgage process.
Key responsibilities include:
*Managing mortgage applications from enquiry through to completion
*Processing and tracking cases across multiple lenders
*Liaising with clients, lenders, solicitors and insurers
*Maintaining accurate case records and documentation
*Chasing outstanding requirements and progressing applications efficiently
*Checking mortgage offers and lender correspondence
*Providing exceptional customer service throughout the client journey
*Supporting advisers with diary management and general administration tasks

What’s On Offer?

*Basic salary up to £32,000 depending on experience
*Quarterly performance related bonus of £4,000 per annum
*Hybrid working model
*Extensive training and onboarding support
*Genuine career development opportunities
*Generous holiday entitlement
*Pension scheme
*Employee wellbeing and benefits package
*Friendly, collaborative and supportive team environment [Charles Ca...r - Job Ad | Word]

About You

To be considered, you’ll need to have:
*Previous experience as a Mortgage Administrator
*Used to dealing with a high volume of cases at any given time
*Strong understanding of the mortgage application process
*Experience dealing with lenders, solicitors and clients
*Excellent organisational and time management skills
*High attention to detail
*Strong communication skills, both written and verbal
*A genuine passion for delivering outstanding customer service
*The ability to manage multiple cases simultaneously in a fast paced environment

Why Apply

This is a fantastic opportunity to join an established and highly respected mortgage brokerage that continues to grow year after year. You’ll be working alongside experienced professionals in a business that genuinely values customer service, teamwork and employee development.


Apply today to find out more.