Full job descriptionAccommodation & Homelessness Support Worker*Location: Manchester
*Job Type: Full-time
Become an Accommodation & Homelessness Support Worker where you will be playing a crucial role in providing housing-related support and developing long-term housing solutions for residents facing homelessness. This position is integral within the Homelessness Service, ensuring the delivery of high-quality temporary accommodation and support.
Day-to-day of the role:*Conduct prompt assessments of customers referred for accommodation, ensuring a safe and supportive environment.
*Provide high-quality housing-related support, advice, and advocacy to assist residents in accessing various support services related to benefits, education, employment, and resettlement options.
*Offer intensive support for customers with complex needs, particularly those exhibiting antisocial behaviour, and develop holistic support plans with agreed individual targets.
*Manage the upkeep and smooth operation of the temporary accommodation facilities, including property repairs, health and safety requirements, and rent collections.
*Deliver a comprehensive building management service, including the preparation of flats for let, organising repairs and maintenance, and managing building services staff.
*Maintain accurate, up-to-date records on all aspects of service provision, adhering to City Council systems and financial regulations.
*Contribute to the planning and implementation of changes in working practices and service delivery, ensuring compliance with corporate policies and contributing towards corporate goals.
Required Skills & Qualifications:*Experience in housing support or a related field.
*Strong communication skills, with the ability to effectively manage relationships with customers and local agencies.
*Proficient in planning, organising, and prioritising workloads in a dynamic environment.
*Competent ICT skills with the ability to use multiple applications and systems.
*Problem-solving and decision-making skills, capable of handling complex situations under pressure.
*Must consent to and pass an enhanced DBS disclosure check.
How to apply:To apply for the Accommodation Support Worker position, please submit your CV detailing your relevant experience and why you are interested in this position.