Full job descriptionNeighbourhood Housing Officer – Agency Contract
Location: Launceston / North Cornwall
Pay:£20.75 per hour
Hours: 37 hours per week (Monday–Friday)
Contract: Temporary until October 2026

Are you an experienced Housing Officer looking for your next opportunity in social housing?

We’re recruiting for a Neighbourhood Housing Officer to manage a geographical patch across North Cornwall, delivering high-quality tenancy and neighbourhood management services while making a real difference to local communities.

What you’ll be doing:
*Managing a patch of social housing properties and acting as the main point of contact for residents.
*Delivering excellent tenancy and neighbourhood management services.
*Conducting tenancy sign-ups, property viewings and tenancy visits.
*Investigating and resolving tenancy breaches, including ASB and safeguarding concerns.
*Monitoring estate standards and contractor performance to ensure high-quality neighbourhoods.
*Building strong relationships with residents, colleagues and partner agencies.
*Supporting resident engagement and community development initiatives.

We’re looking for someone with:
*Experience in social housing, tenancy or neighbourhood management.
*Strong knowledge of tenancy management and estate services.
*Excellent communication and customer service skills.
*The ability to manage a varied caseload and prioritise competing demands.
*A proactive, organised and solutions-focused approach.
*Full UK driving licence and access to a suitable vehicle (essential).
Enhanced DBS check required.

Interested?
To apply or find out more, contact Carol Jones:


Or send your CV today for immediate consideration.