Full job descriptionCompany: Inizio Engage
Position: PA/Team Assistant
Location: Reading
Vacancy Type: Permanent 4 days a week Monday-Thursday
Salary: Competitive
Inizio Engage is currently recruiting for a Team Assistant and Administrator for our client. Our client is a global organisation who are driven to provide healthcare solutions to patients around the world.
We are looking for a highly organised, versatile individual with previous administration experience. The ideal candidate will be very organised and proactive with a track record working in administration/customer service
This is a great opportunity to be part of a successful team where you will interact with various stakeholders and be involved with a variety of tasks.


Key Responsibilities:
* Provides administrative support to Sanofi senior leaders
* Calendar/Diary management
* Travel management - transport, drivers, overseas travel, accommodation, etc
* Assist with organising company events for Directors & clients, e.g. industry events, acting as a point of contact for attendees, arranging hotel requirements and equipment, catering requirements and overseeing coordination of everything on the day
* Manage monthly credit card statements and cash expenses
* Manage meeting room bookings
* Works closely with the team to ensure commitments are met and prepared for e.g. Business Review meetings, Budget meetings, Team meetings etc.
* Letter & email production
* Communications assistance - creating, editing, sending internal communications
* Arranging appointments - internal & external
* Attend Management Team meetings to record minutes and follow up on actions
* Manage invoice payments for external suppliers when related to General Management costs
* As required flexibility may be needed to cover:
o Responding to incoming calls, emails and facsimile from customers
o Advise customers on allocation and seek approval in accordance with the escalation procedure on orders that exceed allocation
o Handle queries and complaints, provide solutions and follow up to ensure resolution in a timely basis in line with guidelines
o When required to do so, contact existing and/or potential customers and/or stakeholders to share communications
o Act as a source of information regarding Market intelligence gained through Customer feedback, proactively raise opportunities and risks with internal stakeholders




Qualification/Skill Requirements:
* PA Experience (essential)
* Experience in Customer Service environment (desirable)
* GCSE / O’Level Mathematics and English required (Grade C or above)
* Working knowledge of Microsoft Office systems
* Confidentiality of sensitive information during SLT meetings