Full job descriptionThe role of a Customer Service Advisor involves providing exceptional customer support, addressing inquiries, and resolving issues effectively. This temporary position in Preston requires strong communication skills and a commitment to delivering excellent service.
Client Details
The employer is a medium-sized organisation committed to delivering reliable services to its customers. They prioritise operational efficiency and customer satisfaction in all aspects of their business.
Description
*Handle incoming customer inquiries via phone, email, or chat in a professional manner.
*Provide accurate information about services and resolve customer concerns effectively.
*Maintain detailed and accurate records of customer interactions.
*Scheduling customer repair requests.
*Collaborate with other departments to ensure timely resolution of customer issues.
Profile
A successful Customer Service Advisor should have:
*Strong communication and interpersonal skills.
*Proficiency in using customer service software and tools.
*An ability to manage multiple tasks efficiently in a fast-paced environment.
*A keen attention to detail and a problem-solving mindset.
*A flexible and adaptable approach to work.
*Previous experience in a customer service role.
Job Offer
*Immediate start opportunity
*Weekly pay
*Free on-site parking