Full job descriptionEnterprise Business Management Director


A leading international banking group is seeking an Enterprise Business Management Director to join their London-based team. This role offers you the opportunity to play a pivotal part in shaping operational strategy, governance, and transformation across a diverse and multi-entity environment.
You will be empowered to drive continuous improvement, embed best practices, and support senior stakeholders in fulfilling regulatory responsibilities. The organisation is renowned for its commitment to employee wellbeing, offering hybrid and flexible working arrangements, robust health benefits, and a culture that values diversity and inclusion. With access to extensive learning and development resources, you will be supported by a knowledgeable and dependable team as you progress your career within a global financial services platform.


What you’ll do:
*Support the definition and delivery of the Operations strategy, ensuring alignment with both regional and global priorities while translating objectives into actionable plans.
*Drive continuous improvement in operating models, governance structures, and decision-making frameworks to optimise organisational design.
*Lead the end-to-end governance cycle for Operations, including planning, coordination, drafting, and quality assurance of Board papers, Committee materials, executive reports, and regulatory packs.
*Establish and embed governance standards such as templates, timelines, and quality thresholds across all relevant departments to ensure consistency and excellence.
*Maintain a forward governance calendar aligned with key business milestones and regulatory requirements to facilitate proactive planning.
*Coordinate responses to regulatory requests, internal audits, and assurance activities while ensuring documentation is clear, auditable, and traceable.
*Partner with risk functions to ensure governance outputs reflect risk controls and non-financial risk considerations in line with regulatory expectations.
*Act as a central coordination point between various operations teams and wider business functions to build strong relationships with senior leaders.
*Challenge and enhance materials to improve clarity, consistency, and strategic narrative for executive-level storytelling.
*Support oversight of cost management, headcount allocation, resource distribution, management information reporting, performance tracking, and communication approaches.


What you bring:
*Extensive experience within financial services environments such as COO or Business Management roles where collaboration was key.
*Proven track record in strategy development or transformation initiatives within complex regulated organisations demonstrating commitment to shared goals.
*Strong background producing Board-level or Executive materials that are concise yet insight-led for decision making purposes.
*Deep understanding of regulatory frameworks including SMF responsibilities (SMF24 desirable) showing sensitivity towards compliance requirements.
*Demonstrated ability operating in multi-entity international banking environments requiring inter-personal skills for cross-functional coordination.
*Experience embedding external best practice in governance processes including executive-level storytelling using data-driven insights.
*Ability to leverage digital tools or automation solutions for efficiency improvements in reporting or governance production.
*Excellent stakeholder management skills enabling you to build trustful relationships with senior leaders across diverse teams.
*Competencies such as customer focus embracing diversity enterprise leadership judgement risk management strategic vision trust integrity supporting communal success.




Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates