Full job descriptionASSISTANT PROPERTY MANAGER
*Hobdens Property Management • Office - Littlehampton
ROLE OVERVIEW
You will join Hobdens Property Management on a 12 Month FTC to provide first-class administrative and customer support to our Property Managers and residents across a varied residential portfolio. You will be the steady hand that keeps communication flowing, records accurate, and actions moving so that homes are safe, compliant and well cared for.
This role is ideal if you enjoy being the go to organiser, solving problems with empathy and clarity, and building strong relationships with residents, contractors and colleagues. You will make a visible difference every day by helping us deliver a dependable, relationship-led service the Hobdens way.
ROLE EXPECTATIONS
Most days you will manage inboxes and calls, triage and progress maintenance requests, coordinate contractors, and keep our systems and compliance records up to date. You will help prepare meeting packs, take minutes, draft resident communications and support invoicing and service charge administration. You will work from our Littlehampton office, collaborating closely with experienced Property Managers in a supportive, people-focused team.
WHAT SUCCESS LOOKS LIKE
*Residents and clients feel informed and looked after, with clear, timely updates and resolutions.
*Inbox, tasks and documents are organised, accurate and up to date, with deadlines reliably met.
*Contractor visits are booked promptly, works are chased to completion and issues are escalated early.
*Meeting packs, minutes and letters are produced on time and to a high, error-free standard.
*Compliance logs and site actions are tracked methodically so nothing falls through the cracks.
*You contribute ideas that simplify processes, improve service and support your team’s goals.
HOW YOU’LL SPEND MOST OF YOUR TIME
*Handling resident and contractor emails and calls, logging issues and keeping everyone updated.
*Raising work orders and purchase orders, scheduling visits and chasing completion reports.
*Preparing agendas, meeting packs and minutes, and issuing follow-up actions and communications.
*Updating CRM and document management systems with accurate notes, files and compliance evidence.
*Processing invoices, assisting with budget and service charge administration and basic reporting.
*Coordinating site inspections and maintaining health and safety, fire and compliance trackers.
WHO THIS ROLE IS FOR
*You are highly organised, detail-focused and comfortable juggling multiple priorities.
*You communicate with warmth, clarity and confidence, even under pressure.
*You enjoy solving problems, taking ownership and following tasks through to completion.
*You are a collaborative team player who builds positive relationships with residents and suppliers.
*You thrive in a structured, service led environment.
EXPERIENCE THAT HELPS
*Administration experience in property, housing, lettings, facilities or repairs coordination.
*Strong customer service background handling busy inboxes, phones and case follow up.
*Scheduling contractors, raising POs and tracking works to completion.
*Minute taking, letter writing and preparing packs or reports for meetings.
*Invoice processing, reconciliations or exposure to budgets and service charges.
*Comfortable using Microsoft 365 and databases/CRMs.
WHAT WE OFFER
*Competitive salary, aligned to experience
*24 days holiday plus bank holidays
*Pension scheme
*Perkbox membership with discounts across retail, travel and entertainment
*Fully funded training and professional development, including paid study leave
*Employee referral scheme
*Annual salary review
*Free eye tests and Cycle to Work scheme
*Long service award
*Support for Army Reserve training
ABOUT HOBDENS PROPERTY MANAGEMENT
Hobdens Property Management is a long-established managing agent based in Littlehampton, with a heritage spanning several decades and a strong reputation across West Sussex.
Managing a varied residential portfolio, Hobdens combines traditional values with a modern, practical approach to property management. The business is known for its dependable, relationship-led service and long-standing client partnerships.
For employees, Hobdens offers stability, consistency and the opportunity to work in a business where relationships matter, portfolios are well understood and there is a clear focus on delivering a quality service.
The business offers a stable and collaborative environment where experience is valued and we take pride in the service we deliver.
HOW WE HIRE
*Initial conversation with our talent team
*Interview focused on your service mindset, organisation, task ownership, communication and problem-solving in a property management setting
We aim to complete the process within two to three weeks and communicate clearly throughout.
INTERESTED?
Apply with your CV.
All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.