Full job descriptionWe are working with a well-established organisation based in North Cambridge who are looking to recruit a Credit Controller to join their Accounts team. This is an office-based position, offering the opportunity to play a key role in managing customer accounts, supporting cash flow and maintaining positive client relationships.
This role would suit someone with previous credit control experience or a strong customer service background, looking to develop their career within a finance environment.
Key responsibilities:
*Chase outstanding invoices by telephone, email and letter in line with company procedures.
*Maintain accurate records of all communications and monitor aged debt to identify overdue accounts.
*Investigate payment queries and work with internal teams to resolve invoice disputes.
*Assist with identifying accounts that may require legal action and support the collection process where appropriate.
*Build and maintain positive relationships with clients while providing accurate and timely account administration.
You will have:
*Previous experience in credit control or a customer service role with strong communication skills.
*Excellent organisational skills with the ability to manage a varied workload effectively.
*Confident, professional and persistent when dealing with customers by telephone and email.
*Good IT skills, including Microsoft Office. Experience with Sage would be beneficial but is not essential.
*A high level of accuracy and attention to detail, with the ability to work both independently and as part of a team.
Please apply via the advert or contact John Falconer at Eclectic Recruitment for more information.
We endeavour to reply to every candidate, every time, but if you haven’t heard back within 10 days, please understand that you have unfortunately been unsuccessful for this position, or the position has been filled. Please call the office or send an email to discuss other potential opportunities.