Full job descriptionKey Duties:
*Investigate and respond to parking-related correspondence in line with statutory processes, KPIs, and council procedures.
*Prepare cases and present evidence at adjudication hearings with the Environment and Traffic Adjudicators (London Tribunals).
*Review and manage parking permit and suspension applications within set timescales.
*Handle calls and emails within a specialist parking customer service environment.
*Identify trends in complaints and representations and provide feedback to management.


Requirements:
Experience of working as a Representations Officer
Experience of investigating and responding to parking-related correspondence
Experience of working within a local authority


How to Apply
If you are interested in this opportunity, please submit your CV along with your availability and expected rate/salary.


Refer a friend
If you know someone who would be a good fit for the role, please send over their contact details and get in touch, as we do offer a generous referral fee.