Full job descriptionSales and Project Coordinator
Location: Shipley
Salary: £36,000 per annum (depending on experience)
Monday - Friday | 1 day working from home
Elevation Recruitment is delighted to be recruiting for a Sales & Project Coordinator to join our client’s growing team based in Shipley.
This is an exciting opportunity for someone with experience in sales support, project coordination, account management or customer service who enjoys managing multiple priorities and seeing projects through from enquiry to completion. Working closely with customers and internal departments, you’ll play a key role in ensuring projects are delivered on time, within budget and to the highest standard.
Key Responsibilities:
*Coordinate customer projects from initial order through to final delivery.
*Act as the main point of contact for customers, providing regular updates and exceptional service throughout each project.
*Liaise with Sales, Production, Purchasing and Logistics to ensure projects remain on schedule.
*Process customer orders and maintain accurate project documentation.
*Monitor project timelines, identify potential delays and proactively resolve issues.
*Coordinate engineering or specification changes and communicate updates to all relevant teams.
*Support the sales team with quotations, order processing and customer enquiries.
*Build and maintain strong relationships with customers, ensuring a positive experience at every stage.
*Maintain CRM/ERP systems and produce project and sales reports as required.
*Identify opportunities to improve processes and enhance customer satisfaction.
Skills & Experience:
*Previous experience in a Sales Coordinator, Project Coordinator, Account Coordinator, Internal Sales, Sales Support or Customer Account role.
*Excellent organisational skills with the ability to manage multiple projects simultaneously.
*Strong communication and relationship-building skills.
*A proactive approach with excellent problem-solving ability.
*High attention to detail and strong administrative skills.
*Confident using Microsoft Office and CRM or ERP systems.
*Experience within manufacturing, engineering or a technical environment would be advantageous.
If you’re an experienced Sales Coordinator, Project Coordinator, Internal Sales Executive, Account Coordinator or Sales Support professional looking for your next opportunity, we’d love to hear from you. Apply today to find out more.