Sales Administrator
other jobs HR GO Recruitment
Added before 3 Days
- England,South East,Kent,Ashford
- Full Time, Permanent
- £28,000 - £30,000 per annum
Job Description:
Full job descriptionJob Title: Sales Administrator
Location: Ashford
Job Type: Permanent/Full time (Office based) Monday to Friday 09:00 - 17:00
Salary: £28,000 - £30,000 plus 4K per annum bonus
We are looking for a Sales Administrator to join our clients busy service team, focused on promoting and selling service contracts, one off service visits and engineer call outs . This role combines account management and proactive sales activity with essential administrative duties to ensure excellent customer service and steady revenue growth.
Key responsibilities
*Promote and sell service contracts, one off service visits and engineer call outs to existing and prospective customers.
*Proactively contact customers (phone, email and CRM outreach) to generate service opportunities and follow up on leads.
*Identify customer needs through effective questioning and account review, recommending appropriate service solutions.
*Prepare accurate quotes, proposals and order documentation; process orders and manage invoicing handovers.
*Maintain and update customer records and sales activity in the CRM; ensure data is up to date and complete.
*Coordinate scheduling and logistics with engineers and field teams to ensure timely service delivery.
*Manage customer enquiries, complaints and service escalations professionally to achieve high satisfaction levels.
*Produce regular reports on service sales performance, pipeline and account activity for the sales manager.
Skills and experience
*Proven experience in customer service and administration in a office environment.
*Comfortable making proactive outbound calls and following up on leads.
*Excellent communicator with strong interpersonal skills and the ability to build rapport with customers at all levels.
*Highly organised with strong attention to detail and ability to manage competing priorities.
*Competent with CRM systems and MS Office (Excel, Word, Outlook); quick to learn new systems.
*Target driven, resilient and customer focused with good problem-solving skills.
Please note due to the clients location, own transport is essential.
Location: Ashford
Job Type: Permanent/Full time (Office based) Monday to Friday 09:00 - 17:00
Salary: £28,000 - £30,000 plus 4K per annum bonus
We are looking for a Sales Administrator to join our clients busy service team, focused on promoting and selling service contracts, one off service visits and engineer call outs . This role combines account management and proactive sales activity with essential administrative duties to ensure excellent customer service and steady revenue growth.
Key responsibilities
*Promote and sell service contracts, one off service visits and engineer call outs to existing and prospective customers.
*Proactively contact customers (phone, email and CRM outreach) to generate service opportunities and follow up on leads.
*Identify customer needs through effective questioning and account review, recommending appropriate service solutions.
*Prepare accurate quotes, proposals and order documentation; process orders and manage invoicing handovers.
*Maintain and update customer records and sales activity in the CRM; ensure data is up to date and complete.
*Coordinate scheduling and logistics with engineers and field teams to ensure timely service delivery.
*Manage customer enquiries, complaints and service escalations professionally to achieve high satisfaction levels.
*Produce regular reports on service sales performance, pipeline and account activity for the sales manager.
Skills and experience
*Proven experience in customer service and administration in a office environment.
*Comfortable making proactive outbound calls and following up on leads.
*Excellent communicator with strong interpersonal skills and the ability to build rapport with customers at all levels.
*Highly organised with strong attention to detail and ability to manage competing priorities.
*Competent with CRM systems and MS Office (Excel, Word, Outlook); quick to learn new systems.
*Target driven, resilient and customer focused with good problem-solving skills.
Please note due to the clients location, own transport is essential.
Job number 4025880
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Company Details:
HR GO Recruitment
Company size: 250–499 employees
Industry: Recruitment Consultancy
HR GO Recruitment is passionate about matching the right people to right jobs. With over 60 years’ experience, combined with a nationwide networ...