Application Support Engineer - Microsoft 365
other jobs Adria Solutions
Added before 5 Days
- England,North West,Greater Manchester
- Full Time, Permanent
- £30,000 - £45,000 per annum, negotiable
Job Description:
Full job descriptionApplication Support Engineer
We are seeking a highly organised and detail-oriented Application Support Engineer to join our team. This role focuses on providing expert-level support across Microsoft 365 services—particularly Entra ID, SharePoint, and PowerShell scripting.
The ideal candidate will combine technical support capabilities with strong client-facing communication, showing initiative in solving problems and managing processes from start to finish.
Key Responsibilities
1. Customer Onboarding & Implementation
*Support initial setup of client environments, including user accounts and site configurations.
*Troubleshoot onboarding issues (e.g. Entra ID permissions, SharePoint configurations).
*Act as liaison between clients and development teams to escalate and resolve issues.
*Advise on Microsoft 365 tenancy best practices.
*Assist with data import into SharePoint, resolving any issues that arise.
*Execute PowerShell scripts for bulk changes across customer environments.
2. Technical Support & Automation
*Serve as an internal escalation point for 1st Line Support queries.
*Collaborate with the Support team on resolving complex Microsoft 365-related issues.
*Automate routine or repetitive tasks to improve operational efficiency.
3. Documentation & Knowledge Management
*Maintain internal knowledge bases and troubleshooting documentation.
*Ensure accurate recording of client tenancy configurations and technical notes.
Key Requirements
*Strong client service orientation and attention to detail.
*Ability to work independently and as part of a collaborative team.
*Proven ability to perform under pressure in a fast-paced environment.
*Self-starter with a proactive, hands-on approach to tasks.
*Experience managing multiple concurrent projects to tight deadlines.
*Excellent written and verbal communication skills.
*Confident in leading meetings and presenting solutions to clients.
*Solid analytical and troubleshooting skills.
Essential Experience
*Microsoft SharePoint – Advanced understanding of site configurations and permission management.
*Microsoft Entra ID – Experience with identity and access management and tenant setup.
*PowerShell – Proficient in scripting and task automation.
Desirable Knowledge
*Microsoft Exchange Online
*Microsoft Purview
*Microsoft Teams
*Microsoft Copilot
Benefits
*25 days annual leave + public holidays + your birthday off
*Professional development opportunities
*Private medical insurance
*Dental insurance
*Life assurance
*3 days office based - Manchester City Centre Office
Interested? Please Click Apply Now!
Application Support Engineer - Manchester - Microsoft 365 services—particularly Entra ID, SharePoint, and PowerShell scripting.
We are seeking a highly organised and detail-oriented Application Support Engineer to join our team. This role focuses on providing expert-level support across Microsoft 365 services—particularly Entra ID, SharePoint, and PowerShell scripting.
The ideal candidate will combine technical support capabilities with strong client-facing communication, showing initiative in solving problems and managing processes from start to finish.
Key Responsibilities
1. Customer Onboarding & Implementation
*Support initial setup of client environments, including user accounts and site configurations.
*Troubleshoot onboarding issues (e.g. Entra ID permissions, SharePoint configurations).
*Act as liaison between clients and development teams to escalate and resolve issues.
*Advise on Microsoft 365 tenancy best practices.
*Assist with data import into SharePoint, resolving any issues that arise.
*Execute PowerShell scripts for bulk changes across customer environments.
2. Technical Support & Automation
*Serve as an internal escalation point for 1st Line Support queries.
*Collaborate with the Support team on resolving complex Microsoft 365-related issues.
*Automate routine or repetitive tasks to improve operational efficiency.
3. Documentation & Knowledge Management
*Maintain internal knowledge bases and troubleshooting documentation.
*Ensure accurate recording of client tenancy configurations and technical notes.
Key Requirements
*Strong client service orientation and attention to detail.
*Ability to work independently and as part of a collaborative team.
*Proven ability to perform under pressure in a fast-paced environment.
*Self-starter with a proactive, hands-on approach to tasks.
*Experience managing multiple concurrent projects to tight deadlines.
*Excellent written and verbal communication skills.
*Confident in leading meetings and presenting solutions to clients.
*Solid analytical and troubleshooting skills.
Essential Experience
*Microsoft SharePoint – Advanced understanding of site configurations and permission management.
*Microsoft Entra ID – Experience with identity and access management and tenant setup.
*PowerShell – Proficient in scripting and task automation.
Desirable Knowledge
*Microsoft Exchange Online
*Microsoft Purview
*Microsoft Teams
*Microsoft Copilot
Benefits
*25 days annual leave + public holidays + your birthday off
*Professional development opportunities
*Private medical insurance
*Dental insurance
*Life assurance
*3 days office based - Manchester City Centre Office
Interested? Please Click Apply Now!
Application Support Engineer - Manchester - Microsoft 365 services—particularly Entra ID, SharePoint, and PowerShell scripting.
Job number 4033037
Increase your exposure to recruiters with ProJobs
Thousands of recruiters are looking for you in the Job Master profile database, increase your exposure 4 times with a ProJob subscription
You can cancel your subscription at any time.
metapel
Company Details:
Adria Solutions
Company size: 5–9 employees
Industry: Recruitment Consultancy
Adria Solutions is a specialist recruitment consultancy focused on IT, AI, Digital, Marketing, and Executive Search. With more than 20 years of experi...