Full job descriptionTransport Administration Officer
*Location: Watford
*Hours: Full Time, 37.5 hours per week
*Salary: Competitive
We are seeking an experienced and organised Transport Administration Officer to support the effective delivery of a busy passenger transport operation. This role is ideal for someone who thrives in a dynamic environment and is committed to ensuring operational excellence in transport management.
Day-to-day of the role:
*Transport Operations: Coordinate daily operations, ensuring safe and efficient service. Act as a point of contact for service users and providers, resolving operational issues and maintaining high service standards.
*Transport Administration & Reporting: Manage transport schedules, maintain accurate records, and produce reports to support operational decisions.
*Transport Provider Management: Serve as the primary contact for transport providers, ensuring service delivery meets agreed standards.
*Fleet Administration: Oversee vehicle bookings, maintenance, and compliance, ensuring all documentation is up-to-date and audit-ready.
*Compliance & Record Management: Maintain compliance records, support audits, and ensure operations align with legal requirements.
*Financial Administration: Handle transport-related invoicing and budget monitoring.
*Stakeholder Communication: Maintain effective communication with all stakeholders, ensuring timely updates and responses to service issues.
*Team Support: Provide guidance and support to the Transport Administration Coordinator, promoting effective teamwork.
Required Skills & Qualifications:
*Essential Experience: Experience in transport, logistics, or fleet administration, with a strong focus on operational and compliance record-keeping.
*Desirable Experience: Experience in route planning, transport supplier management, or fleet compliance.
*Skills & Competencies: Excellent communication, strong organisational skills, proficiency in Microsoft Office, particularly Excel and Outlook, and the ability to work effectively under pressure.
Benefits:
*A rewarding role in a busy operational environment.
*Opportunities for professional development and growth.
*Supportive team dynamics.
*The chance to significantly impact a critical transport service.