Full job descriptionAdministration Assistant
*Location: Cardiff
*Job Type: Full-time (37 hours per week)
*Pay: Up to £13.47 per hour
*Start Date: Immediate
*Essential Requirement: Enhanced DBS Check
*Hours of work: Monday to Thursday 8.30-5, Friday 8.30-4.30
*Flexible working arrangements, with the role requiring work from various locations as operationally required. (Car driver essential).
Join a respected social care service in Cardiff as an Administration Assistant. This role is crucial in providing administrative support to ensure the effective delivery of social care services. This ongoing temporary assignment is ideal for individuals with prior experience in the Public Sector and offers a dynamic work environment.
Day-to-Day Responsibilities:
*Maintain and update an electronic referral management system, including processing contacts and closures.
*Handle sensitive data and information in accordance with GDPR.
*Liaise with professional organisations such as Housing Associations, Police Services, and other Social Services Departments.
*Provide reception support, manage telephone enquiries, take accurate messages, and ensure timely distribution.
*Assist with preparing meeting documentation, support safeguarding-related administrative processes, and maintain effective filing systems.
*Support day-to-day office operations, including ordering goods and services, handling mail, and maintaining office supplies.
*Compile, update, and provide statistical and performance information as required.
Required Skills & Qualifications:
*Educated to GCSE standard or equivalent.
*Competent in IT, including the use of Microsoft Word, Excel, and database systems.
*Recent experience in an office-based administrative role.
*Clear and effective written and verbal communication skills.
*Ability to organise workloads, prioritise tasks, and work effectively under pressure.
*Strong commitment to customer service and collaborative working.
*Ability to maintain confidentiality at all times.
Benefits:
*Access to training and development opportunities in line with organisational policies.
*Commitment to maintaining health & safety standards and promoting equal opportunities.
Application Process:
To apply for the Administration Assistant position, please click "Apply Now" to submit your updated CV and cover letter detailing your relevant experience and why you are interested in this position.