Full job descriptionSales Administrator
Location: Halifax, West Yorkshire
Job Type: Full-time
Reed is recruiting on behalf of a manufacturing company based in Halifax, our client is looking for a sales administrator to join their team on a permanent basis. The successful candidate will act as a key point of contact for customers, managing enquiries, processing orders, coordinating deliveries, and ensuring smooth communication between customers and internal departments.
Day-to-day of the role:
*Manage the busy Sales Email Inbox and answer telephone calls from customers, providing information about products, pricing, delivery times, and orders
*Maintain and update customer records in Sage and our internal CRM system
*Process quotations, sales orders, and invoices, including pro forma invoices, and confirm lead times
*Arrange customer deliveries, including international shipments, and handle the administration of customer paperwork, including customs requirements
*Manage importing and exporting of goods worldwide
*Handle credit card payments and perform credit control tasks, including allocating customer receipts and chasing payments
*Liaise with various departments such as production, spares, support, purchasing, and accounts
*Assist with internal departments and perform other ad-hoc duties such as greeting visitors
Required Skills & Qualifications:
*Minimum 3 years of experience in Sales Order Administration
*Experience in a manufacturing environment is advantageous
*Knowledge of importing and exporting goods (training will be provided if necessary)
*Excellent communication skills, both written and verbal
*Professional and friendly telephone manner
*General IT competence and experience with Microsoft Office products
*Knowledge of Sage 200 is advantageous
*Strong team player who can also work independently
*Excellent organisation and time management skills
*Good timekeeping with a flexible and positive approach to work
Benefits:
*Competitive pension contributions
*22 days holiday, plus statutory holidays and additional days for long service
*Onsite parking
*Standard working hours: 8.00 – 4.30pm Monday – Thursday and 8.00 – 1.30 Friday