Full job descriptionOperations Manager
Location: Preston
Salary: £35,000 - £45,000 + Bonus Scheme
Hours: Monday to Friday (approx. 8:00am - 4:00pm)
Job Type: Permanent
Join a Growing Business with Exciting Ambitions
Our client is an established and growing supplier within the equipment hire sector, providing solutions to customers throughout the UK. Due to continued growth and future investment plans, they are seeking an experienced Operations Manager to take ownership of a key operational function and support the next stage of the company’s development.
This is an exciting opportunity for an ambitious individual who enjoys a varied role combining operations, customer service, and commercial responsibilities. You’ll have the chance to influence the way the business operates, implement improvements, and become an integral part of a company with strong growth plans and a bright future.
The Role
As Operations Manager, you will be responsible for overseeing the day-to-day running, acting as the central point of contact for customers while managing the hire process from enquiry through to invoicing.
This is a hands-on role combining operations, customer service, and sales responsibilities.
Key Responsibilities
*Managing the day-to-day operations.
*Handling incoming customer enquiries via phone and email.
*Generating and following up quotations.
*Coordinating the hire and off-hire process of related equipment.
*Scheduling deliveries and collections with operatives.
*Ordering components and materials as required.
*Building strong relationships with customers and providing excellent service.
*Chasing outstanding quotations and converting enquiries into business.
*Preparing and issuing sales invoices using company software.
*Identifying opportunities to improve systems, processes, and branch efficiency.
*Supporting the ongoing growth and development of the business.
*Meeting customers and developing long-term commercial relationships.
About You
We’re looking for an energetic and commercially minded individual who enjoys taking ownership and thrives in a fast-paced environment.
Skills & Experience
*Experience within the hire industry, ideally plant hire, tool hire.
*Experience managing operations, a depot, branch, or customer hire desk.
*Strong customer service and relationship-building skills.
*Ability to manage multiple tasks and priorities with good administration and organisational skills.
What’s on Offer?
*£35,000 - £45,000 basic salary.
*Performance-related bonus scheme.
*Standard holiday entitlement plus Christmas shutdown.
*Opportunity to join a growing business at an exciting stage of its journey.
*Autonomy to influence processes, systems, and future growth.
*Genuine opportunity to make the role your own and progress with the business.
Interested in applying
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