Full job descriptionParts Advisor
*Location: Sutterton, Lincolnshire, PE20
*Job Type: Full-time, Permanent
*Salary: Competitive
We are seeking a Parts Advisor to join our established team at our Sutterton branch. This role involves assisting with day-to-day queries regarding machinery parts from customers and technicians, ensuring the delivery of excellent customer service at all times.
Day-to-day of the role:
*Assist with customer orders and enquiries relating to the products and services supplied by the Company, both face-to-face and over the telephone.
*Dispatch parts efficiently to meet customer requirements.
*Handle cash and card payments with accuracy.
*Maintain a professional appearance and conduct at the front counter.
*Manage stock, including organizing scrappage and maintaining accurate records.
*Work under pressure during busy periods and contribute to team efforts to achieve sales targets.
Required Skills & Qualifications:
*Excellent communication skills, capable of dealing diplomatically with customers and colleagues in a polite and professional manner.
*Good knowledge of agricultural, horticultural, or motor industry parts is advantageous.
*Experience working in a retail environment and showroom experience is desirable.
*General computer skills and familiarity with email and internet use.
*Excellent numeracy and literacy skills.
*Attention to detail and accuracy with numbers.
*A team player who is also capable of working independently using own initiative.
*Motivated by sales and targets.
*Smart and presentable appearance.
Benefits:
*Competitive hourly rate with overtime paid at time and a half after 39 hours Monday to Friday.
*32 days annual leave including bank holidays.
*Company Sick Pay Scheme.
*Workplace Pension.
*Employee Referral Bonus Scheme.
*Winter Flu Jab Service.
*Car Tyre Discount.
*Staff Discount in Country Stores.
*Death in Service Cover (2 x salary).
To apply for the Parts Advisor position, please submit your CV and cover letter detailing your relevant experience. Please note that CVs will be reviewed upon the hiring manager’s return.