Full job descriptionTo coordinate people, processes, systems and resources so that employees can do their jobs effectively and customers receive an elevated level of service. The role supports the business to continue operating as it continues to scale up.


Key Information
*Salary: £30,000

*Reports to: Operations Manager

*Hours: 8.30am – 5pm, Mon-Fri

*Working pattern:This role is based onsite, 5 days a week, in our London Office

*Location: This role is based onsite in our London/Moorgate office



What You’ll Do:
*Ensure the day-to-day running of the Operations department is smooth.

*Resolve all Operations Helpdesk requests quickly and effectively.

*Ensure a Gold Medal Winning office environment – ensuring a high level of organisation is maintained.

*Support Operations Executives and Operations Manager.

*Perform weekly stock inventories on office consumables – reporting stock levels and orders.

*Act as EMJ receptionist for all guests – including interview attendees.

*Admin tasks – collecting and distributing post and deliveries, ensuring consumables are collected and kept topped up.

*Drive efficiency and cost savings through accurate reporting.

*Assist with ad-hoc Operational tasks and events including Quarterly planning, Christmas party and Summer Ball.



Who You Are:
*Previous experience in an operational/administrative environment (desirable but not essential)

*Strong organisational and time management skills.

*Ability to multitask and meet deadlines.

*A proactive and hands-on attitude.

*Confident with IT systems (Outlook, Excel etc).



We’re proud to have been recognised as one of ! Explore our to discover the full range of perks, rewards, and wellbeing support available to our colleagues.


What’s in it for you:
· Socials and Celebrations: Our legendary EMJFest, Christmas Party, after-work socials and regular office competitions!
· VIP Perks: Enjoy exclusive access to our Wembley Box, including Concerts, FA Cup Finals, NFL games, and more!
· Wellbeing Support: Your physical and mental wellbeing matters. Benefits from Bupa medical cashback, Aviva private medical insurance & WeCare for added peace of mind.
· Time to Recharge: Start with 25 days’ annual leave increasing with service up to 30 days
· Incentives: Quarterly rewards, including unforgettable experiences such as a trip to Miami!
· Fuel for Success: Begin your day the right way with free breakfast and fresh fruit.
· Active Lifestyle: There’s something for everyone with a 1.5-hour gym lunch!
· Our Buddy Programme: A dedicated buddy from day one to help you settle in and thrive.


About EMJ
At EMJ, our purpose is to elevate the quality of healthcare globally by providing free and easy access to medical journals and lifelong learning opportunities. We’re passionate about creating Gold Medal Winners. Just as we support healthcare professionals to be the best they can be, we invest in our people by providing the skills, tools, and opportunities they need to thrive in their careers.
While skills can be developed, values are what truly matter. That’s why we look for people who embody our core values:
*Entire buy in: Everyone has loyalty to our vision, values, culture, and the long-term goals of EMJ. We are committed to doing so in a positive and passionate way.

*Manage your own stuff: We all need to be proactive and responsible for our own actions. This will lead to an inspiring place to work that we are all proud of.

*Going the extra mile: Always give your best performance, this will create a team that is different to anything else, full of hard working, gold medal winners.

Ready to take the next step in your career? We’d love to hear from you.


We’re committed to building a diverse and inclusive workplace where everyone can thrive. We know that no one meets every requirement listed in a job description, and that’s okay. If you’re excited about this opportunity and believe you’d be a great fit, we’d love to hear from you.