CRM Migration Consultant/ CRM Specialist
  • England,London,City of London
  • Full Time, Contract
  • £400 - £425 per day
Job Description:
Full job description



CRM Migration Consultant (Bloomreach to Klaviyo)
London - £400 a day
Mostly remote


This is an opportunity to join a high-impact CRM transformation project for a well-known retail-focused client. Working through a specialist agency, you will play a key role in migrating CRM capabilities from Bloomreach to Klaviyo, helping to shape the future CRM strategy rather than simply executing a lift-and-shift migration.


The Company
They are a digital agency delivering CRM and customer engagement projects for leading consumer-focused brands. They are supporting a retail client through a significant CRM platform migration and are looking for a contractor who can provide both hands-on delivery and strategic guidance. This is a project-focused engagement where your expertise will directly influence the success of the migration.


The Role and Deliverables
*Lead the migration of CRM campaigns and customer journeys from Bloomreach to Klaviyo.
*Assess existing CRM activity and determine which data, campaigns, and processes should be migrated.
*Design and build CRM workflows, customer journeys, and campaign integrations within Klaviyo.
*Define and implement event-triggered communications and automation processes.
*Ensure effective integration between Klaviyo and wider business platforms, including payment and transactional systems.
*Advise on CRM best practice, segmentation strategy, and optimal platform configuration throughout the migration.
Your Skills & Experience
*Strong hands-on experience with both Bloomreach and Klaviyo.
*Proven capability delivering CRM platform migrations and transformation projects.
*Strong understanding of CRM strategy, customer lifecycle marketing, and marketing automation.
*Experience defining customer segmentation and audience targeting approaches.
*Knowledge of data integration, event tracking, and CRM platform connectivity.
*Ability to build templates, workflows, and automated customer journeys within Klaviyo.
*Experience with Customer.io would be highly advantageous.
If you have strong experience using Bloomreach and Klaviyo please apply below with your latest CV!
Job number 4080348
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