Helpdesk Coordinator
other jobs Reed
Added before 12 hours
- England,London,City of London
- Full Time, Permanent
- £25,000 - £31,000 per annum
Job Description:
Full job descriptionProperty Helpdesk Coordinator
Annual Salary: £25,000 - £31,000
Location: Wimbledon
Job Type: Permanent, Hybrid
My client is currently looking for a Property Helpdesk Coordinator. This position plays a key role in supporting the maintenance, refurbishment, relocation, and day-to-day management of a diverse property portfolio. The role would suit a highly organised individual who enjoys problem-solving, working in a fast-paced environment, and delivering excellent customer service.
Key Responsibilities
*Manage the property helpdesk inbox, responding to maintenance requests and property-related enquiries.
*Act as the first point of contact for emergency maintenance issues across multiple locations.
*Log and monitor all property-related jobs within the property management database.
*Coordinate contractors and suppliers to attend and resolve maintenance issues.
*Track the progress of works and ensure issues are resolved efficiently and within agreed timescales.
*Obtain quotations and process approvals in line with company procedures.
*Review, code, and process invoices for payment.
*Produce reports and assist with general administrative duties as required.
*Maintain records and contracts relating to property services and suppliers.
*Support compliance across the property portfolio, including Fire Safety and Health & Safety requirements.
Skills & Experience Required
*Commercial Property background
*Highly organised and proactive, with a practical approach to problem-solving.
*Able to remain calm under pressure and effectively manage multiple priorities.
*Strong communication skills, particularly over the telephone, with the ability to build confidence and rapport with stakeholders at all levels.
*Confident when liaising with contractors and external suppliers.
*Results-driven with a strong commitment to resolving issues quickly and effectively.
*Excellent IT skills and a high level of attention to detail.
*Strong prioritisation and time management skills.
Benefits:
*Hybrid working options
*Comprehensive training and development opportunities
*Dynamic and supportive work environment
Annual Salary: £25,000 - £31,000
Location: Wimbledon
Job Type: Permanent, Hybrid
My client is currently looking for a Property Helpdesk Coordinator. This position plays a key role in supporting the maintenance, refurbishment, relocation, and day-to-day management of a diverse property portfolio. The role would suit a highly organised individual who enjoys problem-solving, working in a fast-paced environment, and delivering excellent customer service.
Key Responsibilities
*Manage the property helpdesk inbox, responding to maintenance requests and property-related enquiries.
*Act as the first point of contact for emergency maintenance issues across multiple locations.
*Log and monitor all property-related jobs within the property management database.
*Coordinate contractors and suppliers to attend and resolve maintenance issues.
*Track the progress of works and ensure issues are resolved efficiently and within agreed timescales.
*Obtain quotations and process approvals in line with company procedures.
*Review, code, and process invoices for payment.
*Produce reports and assist with general administrative duties as required.
*Maintain records and contracts relating to property services and suppliers.
*Support compliance across the property portfolio, including Fire Safety and Health & Safety requirements.
Skills & Experience Required
*Commercial Property background
*Highly organised and proactive, with a practical approach to problem-solving.
*Able to remain calm under pressure and effectively manage multiple priorities.
*Strong communication skills, particularly over the telephone, with the ability to build confidence and rapport with stakeholders at all levels.
*Confident when liaising with contractors and external suppliers.
*Results-driven with a strong commitment to resolving issues quickly and effectively.
*Excellent IT skills and a high level of attention to detail.
*Strong prioritisation and time management skills.
Benefits:
*Hybrid working options
*Comprehensive training and development opportunities
*Dynamic and supportive work environment
Job number 4093479
Increase your exposure to recruiters with ProJobs
Thousands of recruiters are looking for you in the Job Master profile database, increase your exposure 4 times with a ProJob subscription
You can cancel your subscription at any time.