Full job descriptionEAC are representing an Organisation who are looking for a highly organised and detail-oriented Sales Administrator to join the team. This is an excellent opportunity for someone who enjoys administration, thrives in a fast-paced environment, and takes pride in producing accurate work to a high standard.
As a Sales Support Administrator, you will play a vital role in supporting the wider team and ensuring day-to-day operations run smoothly. You will be responsible for a variety of administrative and customer support tasks, helping to maintain excellent service standards across the business.
What We Offer
*Basic salary £28,000
*Discretionary bonus scheme (up to £4000)
*Company pension
*Regular team socials and incentives throughout the year
*Opportunity to join a business with genuine career development prospects
Key Responsibilities
*Answering incoming telephone calls and directing enquiries appropriately
*Processing and uploading customer information onto internal systems and external platforms
*Conducting follow-up calls with customers and providing updates where required
*Monitoring outstanding items and liaising with external partners when necessary
*Preparing and checking customer documentation with a high level of accuracy
*Maintaining records, reports, spreadsheets, and team forecasts
*Providing administrative support to the wider team
*Assisting with general office duties and ensuring processes are completed efficiently
About You
We are looking for someone who is enthusiastic, professional, and committed to delivering high-quality work.
The ideal candidate will have:
*Excellent communication and customer service skills
*Exceptional attention to detail and accuracy
*Strong organisational and time-management abilities
*Confidence working with systems, databases, and Microsoft Office applications
*Good literacy and numeracy skills
*The ability to manage multiple tasks and meet deadlines
*Previous administration, office support, customer service, insurance, professional services, or similar experience would be advantageous