Full job descriptionCredit Controller
Temporary role for a minimum of 6 months
Hybrid role
Derbyshire based
Eaton Syalon are seeking an organised and proactive Credit Controller to join our client on an on-going temporary basis. The role will be temporary for a minimum of 6-months.
This is an excellent opportunity for someone who enjoys building relationships, resolving customer queries and playing a key role in maintaining healthy cash flow. You’ll be responsible for managing a portfolio of customer accounts, reducing financial risk and supporting the wider business by ensuring timely collection of outstanding debt.
Key Responsibilities:
*Manage a portfolio of approximately 400 - 500 customer accounts, ensuring outstanding balances are collected in line with agreed payment terms
*Maximise cash collection while maintaining positive customer relationships
*Record all customer interactions accurately using the company’s credit management system
*Assess customer creditworthiness and support effective credit risk management
*Monitor customer accounts to identify and minimise the risk of bad debt
*Review customer trading activity and manage accounts that exceed agreed credit limits
*Work closely with Sales and Distribution teams to resolve account issues and support business growth
*Investigate, log and resolve customer account queries in a timely manner
*Reconcile customer accounts where required
*Process customer card payments and monitor daily banking receipts
Person Profile:
*Previous experience within a credit control or accounts receivable environment
*Excellent communication and relationship-building skills
*Strong numerical accuracy and attention to detail
*Good negotiation and problem-solving abilities
*The ability to prioritise workload and meet challenging deadlines
*A proactive and adaptable approach to customer service
*Confidence working with finance systems and Microsoft Office applications
As this role is a temporary position initially, we ask that candidates are available to start immediately or with a short notice period of no more than 1 week. Please apply to find out more information if you are available and have the required credit control experience.