Full job descriptionBooking Coordinator
£26,440pa | Leatherhead | Full-time
An established UK organisation is looking for an organised and personable Booking Coordinator to join their team. This is a varied administrative role involving stakeholder communication, data management and customer service.
The successful candidate will be responsible for coordinating a number of allocated screening, acting as the key point of contact for external stakeholders and ensuring everything is organised and delivered smoothly.

Key Responsibilities
*Coordinate allocated screening from initial booking through to completion.
*Act as the main point of contact for families, schools, clients and other external stakeholders.
*Liaise with internal teams and staff to ensure all arrangements are confirmed and communicated clearly.
*Manage online booking systems and maintain accurate records.
*Maintain and update spreadsheets, calendars and databases with all booking and participant information.
Create promotional materials using Canva.
*Prepare and distribute letters and other documentation, including mail merges.
*Manage waiting lists and email distribution lists, keeping records accurate and up to date.
*Coordinate the preparation of equipment and supplies required for each booking.
*Produce accurate information and data sheets for use by the team.
*Respond to telephone and email enquiries in a professional and timely manner.
*Provide administrative support to other members of the team when required.
*Maintain accurate physical and digital records in line with data protection and information security requirements.
*Provide general administrative support across the wider team as required.


About You
*We are looking for someone who is highly organised, reliable and confident dealing with people at all levels. You will need to be comfortable managing multiple priorities while maintaining a high level of accuracy and attention to detail.
*The ideal candidate will have:
*Excellent written and spoken English.
*A confident and professional telephone manner.
*Strong administration and organisational skills.
*Excellent attention to detail.
*The ability to manage multiple tasks and changing priorities.
*Strong interpersonal and stakeholder management skills.A calm, patient and empathetic approach when dealing with sensitive or difficult enquiries.
*Confidence using Microsoft Office, particularly Outlook, Word and Excel.
*The ability to work independently while also being a supportive team member.
*A strong understanding of confidentiality and the importance of handling personal information appropriately.
*A flexible and helpful approach to supporting the wider team.


Benefits
*Private healthcare
*Workplace pension contributions
*28 days’ annual leave, including Bank Holidays
*Long-service bonus scheme
*Enhanced sick pay
*Flexible time-off-in-lieu system
*Free on-site parking