Full job descriptionD365 F&O Subject Matter Expert | Financial Services | London
Salary: £70,000 - £100,000 + benefits

A leading financial services organisation is seeking an experienced Microsoft Dynamics 365 Finance & Operations (D365 F&O) Subject Matter Expert to take ownership of the day-to-day support, administration and configuration of its D365 F&O platform.
This is a hands-on role acting as the key internal SME for D365 F&O, supporting users across Finance and Operations, managing system configuration, resolving functional issues and working with internal technology teams and third-party partners to ensure the platform remains stable, effective and aligned with business requirements.

Role and Responsibilities:
As the D365 F&O Subject Matter Expert, you will:
*Act as the internal Subject Matter Expert for Microsoft Dynamics 365 Finance & Operations.
*Provide day-to-day functional support to Finance, Operations and wider business users.
*Administer and maintain the D365 F&O platform, including system configuration and user setup.
*Configure D365 F&O functionality in response to changing business requirements.
*Troubleshoot functional issues and manage incidents through to resolution.
*Manage user access, roles, permissions and security configuration.
*Support system updates, releases, patches and platform maintenance.
*Work closely with Microsoft partners and third-party suppliers to resolve technical and functional issues.
*Support testing and UAT for system changes, fixes and enhancements.
*Maintain system documentation, configuration records and user guidance.
*Identify opportunities to improve system usability, processes and platform performance.
*Provide guidance and support to users to improve adoption and effective use of D365 F&O.

Essential Experience
*Strong hands-on experience supporting and administering Microsoft Dynamics 365 Finance & Operations.
*Experience working as a D365 F&O SME, Functional Consultant, Application Support Consultant or D365 Administrator.
*Strong experience configuring D365 F&O functionality.
*Proven experience providing functional application support and resolving user issues.
*Experience managing users, roles, permissions and security within D365 F&O.
*Good understanding of Finance, Procurement, Supply Chain and/or Operations modules.
*Experience supporting upgrades, releases, testing and system enhancements.
*Ability to investigate issues and work effectively with technical teams and third-party partners.
*Strong stakeholder management and communication skills.
*Comfortable working as the internal go-to person for D365 F&O.

Desirable Experience
*Experience within Financial Services or another highly regulated environment.
*Exposure to OneStream, Hyperion or other financial consolidation/EPM platforms.
*Experience with Power BI and financial reporting solutions.
*Knowledge of integrations, APIs and data flows between D365 F&O and other platforms.
*Microsoft Dynamics certifications.
*Finance or accounting knowledge or qualifications such as ACA, ACCA or CIMA.

Package
*£70,000 - £100,000 base salary, depending on experience
*City of London - Onsite
*Private healthcare
*Pension
*Full corporate bens package