Full job descriptionLead with Purpose. Support with Compassion.
Senior Mental Health Support Worker
Transitional Support, Oxford

£28,938 - £32,214 per annum (depending on experience)

37 hours per week | Monday – Friday, inclusive of bank holidays, Occasional Evening & Weekends, with occasional covering of shifts. You will be required to participate in an on-call rota as part of this role.
At Response, our mission is simple: to enable people of all ages to live a more fulfilled life through excellent mental health services, housing and supported living.
We’re looking for an experienced and compassionate individual to join our Transitional Support Team as a Senior Mental Health Support Worker. This is an opportunity to take the next step in your career, combining direct support for residents with leadership responsibilities that help shape a positive, safe and recovery-focused service.
A Role Where Leadership Meets Impact
As a Senior Mental Health Support Worker, you’ll be more than a support worker. You’ll be a mentor, role model and trusted leader who helps create an environment where both residents and colleagues can thrive.
Whether you’re guiding a team through a busy shift, supporting someone through a difficult period, or celebrating a resident’s achievement, you’ll play an important part in changing lives for the better.
What You’ll Be Doing
As part of our leadership team, you will:
Lead and coordinate shifts to ensure high-quality support is delivered
Support residents through their recovery journey using a person-centred approach
Manage medication processes and ensure safe working practices
Provide guidance, coaching and mentoring to Support Workers
Assist with assessments, support planning and risk management
Respond to incidents, safeguarding concerns and complaints when required
Promote a positive culture built around respect, collaboration and inclusion
Support residents with practical life skills such as budgeting, cooking, travel and tenancy management
Encourage access to employment, training, education and community opportunities
Champion trauma-informed practice and recovery-focused support
What Success Looks Like
In this role, success isn’t measured by paperwork alone.
It’s seeing someone gain the confidence to travel independently.
It’s helping a resident move closer to independent living.
It’s supporting colleagues to develop their skills and grow in confidence.
It’s knowing you’ve helped create a safe, supportive environment where people can flourish.
What We’re Looking For
We’re seeking someone who has:
Experience supporting people with mental health needs
A good understanding of recovery-focused and person-centred practice
Experience supporting assessments, referrals or risk management processes
Strong communication and relationship-building skills
Confidence to take the lead and support colleagues
A commitment to continuous learning and development
GCSE English and Maths (or equivalent)
Most importantly, we’re looking for someone who shares our values:
Caring

Safe

Creative

Aspirational
Why Join Response?
We know that great support starts with great people, so we invest in our teams.
37 days annual leave, including bank holidays
Professional qualification sponsorship and study leave
Comprehensive training and development opportunities
Blue Light Card discounts
Employee Assistance Programme with free counselling
Cycle to Work Scheme
Enhanced family-friendly policies
£500 Refer-a-Friend bonus
Optional Health Cash Plan
NHS-approved wellbeing support app
Free DBS check and annual flu vaccination
Join a Team That Makes a Difference
If you’re ready to use your experience to support people living with mental health challenges while developing your leadership skills, we’d love to hear from you!
Apply today and help us create opportunities, inspire recovery and support independence every day.
Response is a Disability Confident Employer committed to fostering a diverse and inclusive workplace. All roles are subject to an enhanced DBS check, satisfactory references and the right to work in the UK. Unfortunately, we are unable to offer sponsorship.