Full job descriptionEarlsfield, South West London
Basic Salary: Competitive
OTE: Up to £65,000
Contract: Fixed-Term (Maternity Cover)
Driving Licence: Full UK Driving Licence required


The Opportunity
An exciting opportunity has arisen for an experienced Lettings Manager to join one of South West London’s most established and respected estate agencies.
This is the perfect role for an ambitious senior lettings professional who enjoys leading from the front, developing people, winning instructions and driving branch performance. You’ll have full responsibility for the success of the lettings operation, supported by a well-known brand with an excellent reputation in the local market.
If you’re commercially driven, passionate about delivering exceptional customer service and thrive in a fast-paced environment, we’d love to hear from you.


The Role As Lettings Manager
You’ll be responsible for the overall performance and profitability of the branch, ensuring both the team and the business continue to grow.


Your responsibilities will include:
*Driving revenue, profitability and overall branch performance.
*Winning new market appraisals and converting them into instructions.
*Growing and maintaining a strong managed portfolio while balancing Rent Collection and Let Only business.
*Coaching, mentoring and motivating the lettings team to consistently exceed targets.
*Delivering exceptional customer service and maintaining outstanding client relationships.
*Monitoring KPIs and identifying opportunities to improve performance.
*Ensuring full compliance with current lettings legislation and industry regulations.
*Leading by example through professional conduct, strong negotiation skills and excellent customer care.
About You
You’ll already be an experienced lettings professional with a proven track record of delivering results and leading successful teams.
We’re looking for someone who has:
*Previous experience as a Lettings Manager or Senior Lettings Negotiator/Assistant Manager ready to step up.
*A strong track record of winning business and growing managed portfolios.
*Experience coaching, mentoring or managing a lettings team.
*Excellent knowledge of residential lettings legislation and the local market.
*Outstanding communication and negotiation skills.
*A highly organised and proactive approach.
*A competitive, target-driven mindset with a passion for delivering exceptional service.
*A full UK Driving Licence.
Benefits
*Competitive earning potential with OTE ~£65,000
*Structured training and ongoing career development.
*Employee Assistance Programme including 24/7 Virtual GP access.
*Mental Health First Aiders.
*Retail discounts.
*Regular company incentives and recognition awards.
*Generous annual leave, increasing with length of service, plus bank holidays.
*Enhanced parental leave and fertility support policies.
*Join an established, market-leading business with an excellent reputation and genuine career opportunities.
If you’re an experienced Lettings professional looking to lead a successful branch and take the next step in your career, we’d love to hear from you.