Full job descriptionAbout our clientOur client is an established block and estate management business based in North West London, managing a portfolio of residential developments in London. They’re growing the team and looking for an assistant property manager to join them as they take on more business.
The roleYou’ll support a team of property managers with the day-to-day running of their portfolios. It’s a varied role covering administration, contractor liaison, compliance follow-up and direct client contact, with a genuine scope to build towards managing a full portfolio of your own as you develop in the role.
What you’ll be doing*Logging and administering buildings insurance claims and keeping clients updated on progress
*Handling incoming calls and building mailbox queries, escalating to the right property manager where needed
*Supporting site inspections and following up on actions arising from inspection reports
*Obtaining contractor quotations and helping progress health and safety, fire risk and asbestos actions
*Completing LPE1 forms and issuing service charge demands, budgets and standard correspondence to leaseholders
*Managing a small portfolio of your own or overseeing the administration for financial support clients
Skills and experienceEssential
*Experience in an administrative or customer-facing role, ideally within property or block management
*Strong organisational skills and the ability to manage a varied workload
*Confident communicator, comfortable dealing with clients and contractors directly
*Good working knowledge of Microsoft Office
Desirable
*Familiarity with block management software
*Understanding of LPE1s, service charge processes or leasehold administration
*Interest in progressing towards a full property manager role